patient portal great river medical

How do I unlock my Grand River Patient Portal account?

To unlock your account call Grand River Medical Group Patient Portal Support Line at (563) 589-4080, Option 1, from 8:00 AM to 5:00 PM Monday - Friday excluding Holidays. A staff member will assist you with unlocking your account.

What is my great river patient portal experience?

My Great River Patient Portal Experience our interactive, profoundly engaging digital publication! My Great River Patient Portal - 3 MyGreatRiver Patient Portal MyGreatRiver offers you a convenient and secure website to help you manage your health.

What is the patient portal used for?

The patient portal is for routine management of your health care. If you are having a medical emergency, please call 911 or your health care provider's office immediately.

How do I contact my river health helpline?

If you do not have your log-in information or need assistance in accessing My River Health, please call the helpline at 315-482-1160. All calls will be returned within 3 business days.

How to register for a patient portal?

How do I register for the Patient Portal? 1 Please provide your email address during the registration process for your visit. Once your visit has concluded, you will receive an email with a link to set up your account. 2 If your email address was not provided during registration, please call 319-385-3141 and provide us with an email address. You will receive an email with a link to set up your account.

What is the phone number for the Patient Portal?

For more information or assistance, please call 319-385-3141 during normal business hours. For detailed instructions on how to use the Patient Portal, click Patient Portal Setup & Troubleshooting Guide .

How to contact Grand River Medical Group?

Call Grand River Medical Group Patient Portal Support Line immediately at (563) 589-4080 from 8:00 AM to 5:00 PM Monday – Friday excluding Holidays. We will disable your portal account. If you would like to continue to use the portal, please stop in the office and ask one of our receptionists to assist you with reactivating your account. You will get a new user name and password.

What is a patient portal?

The patient portal is a secure way for you to access your health information online. It is a great way for you to actively participate in your medical care. You can: Manage you and your child's health information online. Currently ages 12-17 are not eligible for portal access. Send a message to your doctor.

What is the phone number for the Patient Portal?

If you have any additional questions regarding your portal account call the Patient Portal Support Line at: (563) 589-4080.

Can a doctor send a message to another doctor?

To ensure your message is answered in a timely manner and by the appropriate department. If your doctor is out of the office messages are forwarded to someone other than your doctor including but not limited to; a nurse, receptionist, or another doctor.

How to contact River Health?

If you do not have your log-in information or need assistance in accessing My River Health, please call the helpline at 315-482-1160. All calls will be returned within 3 business days.

Is River Health secure?

My River Health will provide you with a secure method to manage your healthcare online. It allows you to request prescription renewals, request appointments, change demographic information and communicate with River Family Health Center and River Hospital – easily, safely and according to your schedule. With your secure password, you can log into the online portal anytime, anywhere using a computer or smartphone with an Internet connection. Connecting with healthcare has never been easier!