patient portal grand river health

How to contact Grand River Medical Group patient portal support?

Call Grand River Medical Group Patient Portal Support Line immediately at (563) 589-4080 from 8:00 AM to 5:00 PM Monday – Friday excluding Holidays. We will disable your portal account.

What information do I need to create a Grand River health account?

Grand River Health Create an account Last Name (required) First Name (required) Date of Birth (required) Month Day Year 010203040506070809101112 Social Security Number (required) Last 4 digits

What is the patient portal and how does it work?

The patient portal is a secure way for you to access your health information online. It is a great way for you to actively participate in your medical care. You can: Manage your and your child's health information online. Currently, ages 12-17 are not eligible for portal access. Send a message to your doctor.

How secure is my medical information in the patient portal?

Your personal health information included in your portal account is a secure snapshot of your medical record. We have taken all reasonable efforts to maintain the security of your medical information. I think my patient portal account has been compromised (i.e. someone else has accessed my account).

What is the southeast iowa regional medical center patient portal?

The Southeast Iowa Regional Medical Center patient portal is a secure website that gives patients convenient 24-hour access to their personal health information. Using a secure username and password, patients also can communicate with their health care providers.

Medical emergencies and urgent health matters

The patient portal is for routine management of your health care. If you are having a medical emergency, please call 911 or your health care provider's office immediately.

Sign up for the patient portal

If you provided your email address to Southeast Iowa Regional Medical Center or Great River Health during patient registration, you may self-enroll for our patient portal by visiting https://bit.ly/PortalEnroll .

Why isn't all my health information on the portal?

Detailed medical records are too large for the portal. To get specific information from your medical records, as your provider or our Health Information Management team. Mental health records aren't available through the portal.

Why can't I see all of my child's health information on the portal?

To be compliant with Iowa law, proxy access to minors between the ages of 12 and 18 is limited to allergies, immunizations, appointments and scheduling. All other patient information can be obtained through our Health Information Department.