patient portal future

by Hailey Schowalter PhD 4 min read

The Evolution and Future of the Patient Portal

21 hours ago Apr 16, 2021 · During the past decade, patient portals have become the most promising tool for increasing patient engagement. However, healthcare leaders and patients alike have yet to fully adopt them, which is why we’ll examine the current state and the future of patient portals right here! How patient portals create value for patients >> Go To The Portal


What is a patient portal in healthcare?

Apr 16, 2021 · During the past decade, patient portals have become the most promising tool for increasing patient engagement. However, healthcare leaders and patients alike have yet to fully adopt them, which is why we’ll examine the current state and the future of patient portals right here! How patient portals create value for patients

Which companies have launched patient portals in 2021?

Apr 27, 2020 · If your current portal doesn’t provide patients with convenient features that enhance the care experience, it’s time to upgrade. The most-requested patient portal features (in order) include: Online scheduling Easy access to health information such as lab results Online bill pay Prescription refill requests Filling out pre-visit forms

Why is the patient portal market on the rise?

Jan 09, 2014 · Patient Portals to the Future? (Part I) Jan. 9, 2014 The gap between our experience as patients in healthcare and as consumers in almost every other sphere of our lives has become a yawning chasm. This is the first of two posts exploring the potential of patient portals to help engage patients and transform healthcare delivery. David Levin, M.D.

What is the forecast period of patient portal market research report?

Oct 30, 2013 · The key to the future of patient portals is the interoperability between all disparate systems. Being able to interface EMRs or practice management systems with patient portals is critical to the long-term success of either both patient and provider-centric portals.

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What is the future of patient portals?

Several studies suggest that patient portals can improve patient engagement, satisfaction, care experiences, and health-related outcomes. A systematic review of the impact of patient portals or portal features on quality outcomes found improved medication adherence, disease awareness, and disease self-management.Dec 5, 2019

Do patient portals improve outcomes?

Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use.Dec 19, 2019

Why is patient portal important?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal.Aug 13, 2020

How do you improve patient portals?

Here are some ways to encourage patient enrollment:Include information about the patient portal on your organization's website.Provide patients with an enrollment link before the initial visit to create a new account.Encourage team members to mention the patient portal when patients call to schedule appointments.More items...•Jun 25, 2020

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

Why do some patients fail to participate in the use of the patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

What are some advantages to a healthcare facilities use of the patient portal function?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

What is the goal of hie?

The purpose of HIE is to promote the appropriate and secure access and retrieval of a patient's health information to improve the cost, quality, safety and speed of patient care.

How is patient portal success measured?

To be successful, they should be assessed using measures that span across improvements in patient and family engagement (e.g., overall use and satisfaction with use and care), clinical outcomes, and operational efficiency.

What specifically might portals do to engage patients?

Background. Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What safeguards are in place for patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

What are the future enhancements of portals?

Future enhancements could include links to medical education and disease-specific design.

What are some examples of patient portals?

Research on patient portal use can be guided by frameworks and models. Examples are the Theory of Acceptance and Use of Technology, the patient engagement framework, and the socio-technical model. The resulting literature offers suggestions for ways to facilitate and influence portal adoption.

What is Allscripts EHR?

Allscripts, a company that makes electronic health record (EHR) software , recently announced that they are developing a diverse set of patient engagement tools on one platform. The platform aims to reach more patients and drive more meaningful patient portal adoption by integrating a whole health system’s patient engagement technology suite. The suite will include the patient portal, as well as other patient engagement applications that providers may prescribe.

What is the integration of device data into patient portals?

The integration of device data into patient portals is an exciting new development. Devices and technologies streamline data movement from patients to providers through patient portals. This can help patients, particularly those with chronic conditions, manage their care and health. Several start-up organizations have or are developing technology to enhance wearable health technology and integrate into the EHR. Some insurance companies, including United Healthcare and Humana, encourage the growth and uptake of wearables through health tracking and incentive programs.

Who is Colene Byrne?

Presently she works as a senior analyst and Clinical lead at RTI International in the Quality Measurement and Health Policy Program. She has expertise in patient/resident assessment-based and electronic health record (EHR)-based quality measures. She recently led the development of a measure of the transfer of health information for 4 post acute care settings, through a multi-year measure development process. The measure concept is the transfer of a medication list, and will be implemented in 2020. Through this work, and as a high user of her patient portal, Colene developed a keen interest in the adoption and use of patient-facing tools such as patient portals.

What is a patient portal?

In part 1 of this blog we reviewed some of the history of the patient portal, a web-based tool that offers patients information about their health history and, in some cases, the chance to communicate with a provider’s office or take other steps to get care. Some form of patient portals have been almost universally adopted by healthcare providers, but that doesn’t mean that they are useful tools. In part 2 of this post, we’re going to look at what you should be offering through your portal to enhance patient adoption and interaction.

Why don't patients use portals?

Whether it’s because a provider doesn’t believe they are valuable, or simply hasn’t invested the time to make it part of their daily workflows, the reality is that patients trust their providers and if doctors and care teams are using portals and actively encouraging engagement, patients will adopt the technology.

What is a patient portal?

As per the scope of the report, the patient portal is a web-based access point that is connected with the electronic health records (EHR) systems and is focused on patient’s access to health records. The patients can share their health information and communicate remotely. These allow patients to look into various data points. Some portals allow patients to check medical history data and view demographics.

Which country has the largest patient portal market?

North America has been the largest patient portal market due to wide technological advancements in the region. Countries, such as the United States and Canada, have been successful in implementing IT technologies in their healthcare systems, which as a result, may boost the market growth.

What are the technologies that are used in healthcare?

Healthcare technology, genomics, connected devices, big data analytics, and artificial intelligence are generating vast amounts of health data and insights, which are enabling healthcare providers to make better and faster diagnoses and more informed treatment decisions.

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Evidence of Increased Patient Engagement and Other Benefits of Patient Portals

How Can Patient Portal Use and Patient Engagement improve?

  • See Part I of this seriesfor a framework for health IT and patient engagement. Research on patient portal use can be guided by frameworks and models. Examples are the Theory of Acceptance and Use of Technology, the patient engagement framework, and the socio-technical model. The resulting literature offers suggestions for ways to facilitate and influence portal adoption. They …
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Important Knowledge Gaps

  • Future research should help identify specific populationsthat would benefit most from a greater degree of engagement through a patient portal. Adoption by patients and endorsement by providers will increase when patient portal features align with patients’ and providers’ information needs and functionality. We also need more research on how to effectively engage patientsand f…
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The Future of Patient Portals

  • For now, adoption and use are increasing and portals are becoming more user-friendly. Portals are the primary way for patients to access their medical record information electronically. But do the portals help patients meet the highest levels of patient engagement and partnership? Probably not yet. At the same time, the rapid pace of technology adv...
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