9 hours ago Sep 19, 2017 · PHMG is an independent medical group with 11 clinics in southwest Idaho, provides both appointment‐based and urgent care. PHMG has 46 health care providers (including 12 mid‐level providers) and averages 200,000 patient visits per year. About half of PHMG’s patients are appointment‐based and half are urgent care. >> Go To The Portal
Sep 19, 2017 · PHMG is an independent medical group with 11 clinics in southwest Idaho, provides both appointment‐based and urgent care. PHMG has 46 health care providers (including 12 mid‐level providers) and averages 200,000 patient visits per year. About half of PHMG’s patients are appointment‐based and half are urgent care.
May 11, 2018 · Financial difficulties were seen as a barrier mainly because funding is often a problem, and technical adjustments are expensive. In addition, the reimbursement for certain applications, for example, e-consults, has not yet been arranged: ... Barriers and facilitators common for hospitals with and without a patient portal (ie, unanimously ...
Sep 29, 2017 · A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: With your patient portal, you can be in control of your health and care.
Improving Healthcare Quality with User-Centric Patient Portals Project Final Report ( PDF, 290.12 KB) Disclaimer Project Description Publications Events Project Details - Ended Grant Number K01 HS021531 Funding Mechanism (s) Mentored Research Scientist Research Career Development Award (K01) AHRQ Funded Amount $762,113 Principal Investigator (s)
PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...
It’s really very easy to use. If you use the Internet, you’ll most likely find the portal helpful and easy to navigate. They found that it is particularly persuasive when providers encourage patients to use the portal because patients trust providers and value their opinions.
One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.
In 2007 PHMG implemented an EHR system, eClinicalWorks, as part of a strategy to improve quality of care and facilitate coordination of care across its multiple clinic locations. In preparing for implementation, PHMG proceeded with:
PHMG had a strategy of ensuring that patients hear about the portal from multiple sources during each clinical visit. To execute this strategy, PHMG used several methods of communication, including:
These open funds are accepting applications for new and renewal patients. If your application for assistance is approved you can begin receiving funds immediately.
Once a fund becomes fully allocated, PAF is unable to process applications that are pending or accept new applications at that time. Should additional funding become available in the future, it will be necessary for patients to re-apply at that time.
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