patient portal friends and family

Can a hospital share patient information with a family member?

Friend Family Health Center: Patients Welcome to our patient information page. This page was created for you. You will find a link to our Patient Portal, a list of Patient Rights and Responsibilities, information on how to prepare for your visit, and frequently asked questions. If you do not find what you need here, please contact us.

When my loved one is a patient at a medical facility?

Friends of Family Health Center (FOFHC) is excited to offer a new online tool that provides anywhere, anytime access to your personal health records! With our new secure patient portal, you can save time by using online tools that will help you better manage your health and make more informed decisions about your care -- 24/7 from any computer, smartphone or tablet.

Do you object to sharing medical information with a friend?

Welcome to the FFHC Patient Portal Take advantage of the online services offered by our health center. All of your information is safely encrypted and stored securely. You may log in at any time to use our services. If you are experiencing a medical emergency, please dial 911 or call your local emergency number for immediate assistance.

What are my rights as a member of friend health?

Friend Health (formerly Friend Family Health Center) brings more than 65 years of healthcare experience to you and the community. Our trusted healthcare professionals are here to serve everyone, providing adult medicine, women’s health, children’s health, mental health (including psychiatry), substance use disorder, and dental services.

It's who we are. It's what we do

Friend Health (formerly Friend Family Health Center) brings more than 65 years of healthcare experience to you and the community. Our trusted healthcare professionals are here to serve everyone, providing adult medicine, women’s health, children’s health, mental health (including psychiatry), substance use disorder, and dental services.

COVID-19 and Important Service Updates

Concerning the spread of the Novel Coronavirus (COVID-19), Friend Health wants you to know the safety of our patients and care team is our highest priority. We want you to feel confident that we have created a safe environment for you to receive high-quality healthcare. Read the Friend Health letter to patients.

COVID-19 Testing (zero-cost)

Friend Health offers zero-cost COVID-19 testing at our full service locations and two community-based testing sites. For the full list, please visit our COVID-19 information page.

Telehealth is here!

Friend Health is now offering telehealth appointments. A telehealth visit occurs when a healthcare provider conducts a visit with a patient over the phone or via video chat. When you schedule an appointment, the Friend Health representative will confirm whether your visit will be a telehealth visit or an in-person visit.

Welcome!

Madonna Rehabilitation Hospitals is proud to offer a portal to stay informed on the care of your loved one, even when you can't be at the hospital.

Don't know the room code?

To obtain your loved one's unique room code, please contact your loved one. If your loved one is unable to provide the code, their designated support person can get the code from the nurse and share it over the phone.

What is the privacy rule for hospitals?

A: Under the Privacy Rule, a hospital or other health care provider "must inform the individual and provide an opportunity to object to uses or disclosures for directory purposes when it becomes practicable to do so.".

Can you ask for a loved one's name?

A: Generally, yes. Under the HIPAA Privacy Rule, if you ask for a loved one by name, a hospital or medical facility can usually tell you if he or she is a patient at its facility. [iii]

What is HIPAA Privacy?

The HIPAA Privacy Rule permits hospitals and medical facilities to disclose certain information about you to members of the clergy, including religious affiliation, room number, and general medical condition. [x] However, you may request that your medical facility not disclose your information, or to disclose only the information you specify, ...

Can a hospital list your medical information?

A: Generally, no. Under the HIPAA Privacy Rule, your medical facility can list your information in its directory without your permission, unless you expressly request to be excluded from the directory. The Privacy Rule states that a hospital can include your information in its directory as long as, in advance, ...

Can you opt out of a hospital directory?

A: Yes. As some people prefer to keep their medical conditions private - even from their closest family members - the Privacy Rule requires that hospitals and medical facilities provide patients with an opportunity to object to, or "opt out" of, including their information in their respective directories. [ix] Therefore, if you want to exclude your information from your hospital's directory, you should "opt out.""

Can a family member pick up a prescription?

A: Yes. The Privacy Rule allows a family member or other individual to "pick up filled prescriptions, medical supplies, X-rays, or other similar forms of protected health information" on a patient's behalf. [xiii] Under the Privacy Rule, a pharmacy or other health care provider, in accordance with professional judgment and common practice, may reasonably infer that it is in the patient's best interest to allow someone other than the patient to pick up filled prescriptions. [xiv]