patient portal for spectrum health

by Karina McLaughlin 9 min read

Patient Portal | Advance Care Planning | Spectrum Health

26 hours ago If your health changes, this tool will help your loved ones and health care professionals understand and honor your wishes when decisions need to be made for your care. If you need any assistance, please contact our team at Spectrum Health Advance Care Planning, 616.774.7615 … >> Go To The Portal


How do I access my Spectrum Health medical records?

Access your Spectrum Health medical records 24 hours a day, seven days a week through MyChart, our secure, online patient portal. There’s no fee for this service. Learn how to create a MyChart account.

Can I use Spectrum Health’s intranet?

Not only can you utilize the employee intranet, but you will also find login information here to access your email and documents when you are offsite. This page serves as your resource and guide, as an employee, to internal information for Spectrum Health. This page allows access to several Spectrum Health password protected areas.

What are Spectrum Health MyChart's terms of use?

If you keep using Spectrum Health MyChart, you agree to such revised Terms of Use. Spectrum Health MyChart is intended to allow you to be involved in your care and have access to your health-related information. It does not take the place of your doctor. Spectrum Health MyChart does not include your entire medical record.

How do I make an appointment at Spectrum Health?

You can make an appointment by phoning the clinic at 604-681-1080 or through online booking using the Spectrum Health Patient Portal. You may use online booking to schedule appointments with our nurses, nurse practitioner and your own physician.

How do I set up Spectrum Health MyChart?

Visit mychart.spectrumhealth.org or download the app. Next, create a username and password. After you answer the security questions, your MyChart account will securely connect to your Spectrum Health medical record.

What is Spectrum Health app?

The Spectrum Health App delivers care where you need it, when you need it. The Spectrum Health app provides: On-Demand Video Visits. See a Spectrum Health provider within minutes for a wide range of health issues, all from the comfort of your home.

How do I use Followmyhealth?

0:093:00FollowMyHealth Patient Portal Walk-Through - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick on the button in the top right corner that says add apps. Moving over to the top right side ofMoreClick on the button in the top right corner that says add apps. Moving over to the top right side of the screen you'll see appointments. This is where you can view upcoming or past appointments.

What is MyChart app?

About this app MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: Communicate with your care team. Review test results, medications, immunization history, and other health information.

Can I merge MyChart accounts?

MyChart lets you pull all of your medical records together and view them in one place. We call this Happy Together. When you connect your accounts from participating organizations, information from those organizations appears right in your MyChart, including: Allergies.

Is FollowMyHealth the same as MyChart?

Reviewers felt that MyChart meets the needs of their business better than FollowMyHealth. When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of MyChart over FollowMyHealth.

How do I set up FollowMyHealth?

Step 1: Go to https://www.followmyhealth.com (link will open in a new tab or window). Step 2: Click the “I need to sign up” button (circled in red in the image below). Step 3: Fill in the appropriate information seen in the next image below. Then select “Confirm and Continue” at the bottom of the page.

Does FollowMyHealth have a website?

Yes. FollowMyHealth® Patient Portal is a secure internet site which is protected through advanced encryption technology. Access to your account is secured through your own personalized user name and password, known only to you.

How do I install MyChart app?

0:201:15Downloading MyChart onto an Apple or Android device - YouTubeYouTubeStart of suggested clipEnd of suggested clipType my chart into the search box and press search. Find my chart icon and click on get on yourMoreType my chart into the search box and press search. Find my chart icon and click on get on your Apple device or install on an Android device to download the app to your device.

How do I set up MyChart app?

1:035:02How to activate your MyChart account on a mobile device - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd install the my chart app from the Apple App Store if you're signing up on an Android deviceMoreAnd install the my chart app from the Apple App Store if you're signing up on an Android device download. And install the my chart app from the Google Play Store. After the my chart app is installed.

How do you use MyChart app?

1:513:07Getting Ready for Your Video Visit Using the MyChart App - YouTubeYouTubeStart of suggested clipEnd of suggested clipVisit allow access to your camera and microphone. Your provider will join.MoreVisit allow access to your camera and microphone. Your provider will join.

Two-factor authentication

We use an extra layer of security to protect your health information. This extra layer is called two-factor authentication.

Reactivating an account

If you get locked out of your account, you’ll need to contact Spectrum Health App Support to reactivate your account.

Need Help?

To get help using your Spectrum Health MyChart account or the Spectrum Health App, contact our tech support.

What are controlled medications?

Prescription of controlled medications including opioids (codeine, oxycodone, oxycontin, hydromorphone etc.), benzodiazepines (lorazepam, clonazepam etc.) and sleeping medications (zopiclone etc.) are coming under increased scrutiny and regulation by the College of Physicians and Surgeons of British Columbia (CPSBC) due to the tragic spike in overdose deaths relating to these medications over the past year in British Columbia.

How to make an appointment at Spectrum Health?

You can make an appointment by phoning the clinic at 604-681-1080 or through online booking using the Spectrum Health Patient Portal. You may use online booking to schedule appointments with our nurses, nurse practitioner and your own physician.

How to contact HIV clinic?

At this time the clinic is only able to accommodate referrals for new HIV diagnoses. If you have tested positive for HIV please call the clinic at 604-681-1080 for the first available physician appointment. Contact Us.

What is the Spectrum urgent care number?

If you have a health concern arise on an evening or weekend when the clinic is closed and need advice before the clinic reopens, we have a 24-hour urgent care number that will connect you directly to the Spectrum doctor on-call (778-838-6500). If it is an emergency situation please call 911.

Does Spectrum Health cover medical services?

Many services are not paid for/covered by the Medical Services Plan (MSP). Spectrum Health is pleased to provide some of these services free of charge to our patients, including: cryotherapy with liquid nitrogen for hand warts and other benign skin lesions (including skin tags) and phone requests for medication refills from pharmacies. Other services that are not covered by MSP will be charged to the patient directly and can be paid in cash or cheque at the front desk as follows:

What is the phone number for Spectrum Health?

Email: patient.relations@spectrumhealth.org. Phone: 616.391.2624. Other Websites: Please be aware that when you are using Spectrum Health MyChart, you could be directed to other sites that are beyond Spectrum Health’s control.

How long does Spectrum Health MyChart take to be waived?

Any cause of action you may have with regard to the use of Spectrum Health MyChart must be instituted within six months after the claim or cause of action arises or be forever waived and barred.

Is Spectrum Health MyChart a pharmacy?

The number of doses of medicine prescribed may be limited, and follow-up with your doctor may be required. Spectrum Health MyChart is not a pharmacy.

Does Spectrum Health provide virtual visits?

All of the Providers are employed by Spectrum Health or have contracted with Spectrum Health to provide Virtual Visits through Spectrum Health MyChart. VIRTUAL VISIT SERVICES ARE NOT INTENDED FOR EMERGENCIES OR URGENT SITUATIONS.

Does Spectrum Health MyChart include my medical records?

It does not take the place of your doctor. Spectrum Health MyChart does not include your entire medical record. Because Spectrum Health MyChart does not include all of your medical information, you should ensure that your provider is aware of all the medicines that you take and all the providers that you see.

Is Spectrum Health a non-transferable license?

Spectrum Health grants to you a personal, non-exclusive, non-transferable license to: (a) access, view, download, print, use and display Materials; and (b) use the tools and software within Spectrum Health MyChart (collectively, "Software") solely for your own use.

Is Spectrum Health in network?

Insurance: Please verify with your insurer that your plan is in-network with Spectrum Health as out-of-network benefits may result in higher out-of-pocket cost to you. The phone number to your insurer can typically be found on the back of your insurance card.