patient portal for childrens international

How do I contact children’s health centers?

Call our support helpline 24/7 at 1-877-621-8014. Children’s Health Centers make each patient visit easier with Patient Portal. Patient Portal is a secure portal that helps you manage your child’s care for each visit.

What is the children's National Hospital portal?

Learn more about the portal in our frequently asked questions. Children’s National Hospital is dedicated to helping improve your family’s health care experience by providing convenient, streamlined access to your child’s health information.

How can I Manage my Child’s health through the patient portals?

Whether your child is seeing a Children’s National Hospital specialist or one of our primary care pediatricians, you can manage your child’s health information, access medical records and more through our online patient portals. Please do not use the patient portals if your child requires immediate assistance.

How do I enroll my child in the portal?

To protect patient privacy, call 866-355-0385 and select Option 1 to request an invitation be sent to your private email. You can also contact the department your child was seen in and request a portal invite. Self-enroll here . You will need the patient's medical record number (MRN) to create an account.

Why is it important to bring your child to see us?

Throughout childhood, children get sick and it’s important that you bring your child in to see us as soon as possible so we can provide your child with immediate, thorough care to help them feel better quickly.

Is Children's International Pediatrics privately owned?

Welcome to Children’s International Pediatrics — one of the largest privately owned pediatric groups thanks to the loyalty and support of our patients and their families! Since 1992, Children’s International Medical Group has been making a difference in children’s lives by providing personalized healthcare.

How to contact MyChildrens?

For help with the portal, you can fill out our support form at mychildrens.org/help or call the MyChildren’s Support Team at 617-919-4396 Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

What is a mychild?

MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. Using MyChildren’s, you can: view portions of your child’s health record. send secure messages to your care team. view and update your contact information. view and pay your bills online.

When can parents access their child's information?

Parents will no longer have access to their child’s information once the patient turns 18. The patient cannot grant access to a parent to restore access. My child with special needs is over the age of 18.

When are clinical notes available?

Clinical notes are available as soon as your provider completes them. Lab results — including tests done in outpatient, inpatient, and emergency department settings — will display as soon as they are resulted. Diagnostic test reports are available as soon as they are resulted.

Can I set up a MyChildren's account?

Can I set up a MyChildren’s account? Yes, as long as you have guardianship papers on file with Boston Children’s , you can access your child’s information with your MyChildren’s account. If you have the guardianship papers, you can email the PDF documents to mychildrenssupport@childrens.harvard.edu.

International Patient Care Team

As one of the largest pediatric health care providers in the United States, Children's Health℠ is dedicated exclusively to comprehensive and specialized care for children – regardless of where you call home.

What We Do

As an international patient family at Children’s Health, you’ll be guided through your medical journey by our International Patient Care Team, who will ensure you feel prepared and supported every step of the way.

Becoming a Patient

To help our team recommend the most comprehensive plan of care for your child, please send an email to CHSTinternationalprogram@childrens.com that includes:

Payment Information

Please note that services cannot be scheduled or completed until Children’s Health receives full payment for the proposed services. Additionally, costs associated with international travel, including local lodging, food and transportation expenses, are the responsibility of the patient family.