patient portal ewbc

What is Greenway Health?

Greenway Health, LLC (“Greenway”, “We” or “Us”), operates and hosts the MyHealthRecord.com patient portal website and services (the “Service”) on behalf of health care providers who provide services to patients who register and utilize the Service (Your “Provider” or “Providers”). This privacy policy (the “Privacy Policy”) identifies the information that is collected during Your use of the Service, as well as the ways in which We may Use or Disclose such information. This Privacy Policy is incorporated into and made a part of the Terms of Service applicable to the Service.

What to do if you have questions about your electronic health record?

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE PERSONAL INFORMATION IN YOUR ELECTRONIC HEALTH RECORD, PLEASE CONTACT YOUR PROVIDER.

What is a cookie on my health record?

They enhance your online experience by saving your preferences while you are visiting a particular website. The cookies do not contain any identifiable health information and cannot profile your system or collect information from your hard drive.

Where is Greenway Health located?

If you have any questions about this Privacy Policy or the use of your information by Us please contact the Privacy Officer at Greenway Health, LLC, 4301 W. Boy Scout Blvd., Suite 800 Greenway Blvd., Tampa, FL 33607.

Who is the provider of MyHealthRecord?

MyHealthRecord.com (the "Service") is offered by Your Health Care Provider (“Provider”) through its website or a link provided to You and is operated and hosted by Greenway Health, LLC (“Greenway”, “We”,"Our" or “Us”). The purpose of the Service is to provide You with the ability to access certain individual health information and other information related to the health care services provided to You by Your Provider or to the individual patient for whom You are the legal representative, and provide for secure communication between You and Your Provider.

Does MyHealthRecord.com have a privacy policy?

This Privacy Policy applies solely to the MyHealthRecord.com website and Service and provides you information on the specific information that We may collect from you via the MyHealthRecord.com website Service and how We may use it in connection with the MyHealthRecord.com website and Service, whether you are using the Service as a patient or a Provider.

Can you edit the content of the communications between patients and providers?

Service users have the ability to view the trail of messages received and sent via their Service account. We do not edit the content of the communications between patients and Providers.