patient/portal/ essex

What can I do with the Esse health patient portal?

With the Esse Health Patient Portal, you now have 24/7 access to your physician’s office. You can send secure messages to your doctor’s office, any time day or night, in order to: Click here to register and login to the new Patient Portal!

What is the patient portal and how does it work?

We have designed the Patient Portal to: offer you a choice of ways to receive information from the hospital. The Patient Portal will not show information about appointments you have had in the past. There are some areas that are not yet using the Patient Portal but we expect all areas to be available soon. No invitation?

When will the patient portal launch at Colchester Hospital?

The Patient Portal will launch for patients at Colchester Hospital in 2021. Technical problems? If you’re having difficulty signing up for the Patient Portal, please email us on patient.portal@esneft.nhs.uk and we’ll get back to you as soon as possible. What can patients see on the Portal?

Can a 16 year old use the patient portal?

Currently the Patient Portal is only for users aged 18 and over. We will be developing a way for under 18s to use it in such a way that supports 16 and 17 year old who are transitioning to adult services, as well as other children, whose parents will need to use it by proxy. Do patients have to join the Patient Portal?

Why do we need a patient portal?

Having a patient portal account helps the practice create a more accurate record of your medical history as well as educate you on certain aspects of your health. It provides you and the practice with a more efficient means of communication, eliminating sources of frustration such as phone tag.

How to activate patient portal?

To activate your account, you will need to receive an activation code from us. Once you have received the code, you will be able to create your own username, password, and other login information used to verify your identity. If you would like to activate your portal account, please contact the office to receive your activation code.

How does the Medent portal work?

The MEDENT Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor’s office, similar to online banking or credit card accounts you may currently have. Once you are logged into your portal account, the information you view pulls from your own personal medical record. Only you will have access to your health records, including any messages or information sent to you from the practice. With the patient portal you will be able to: 1 Send and receive non-urgent messages and information from your doctor’s office, including test#N#results and educational material 2 Easily notify the practice of changes to your personal information, including phone number,#N#address, and insurance changes 3 Request a refill for a medication prescribed by a provider at the practice 4 View upcoming and previous appointments, including the doctor and location of those#N#appointments 5 View and/or print your current medications and allergies list

What is MEDENT portal?

The MEDENT Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor’s office, similar to online banking or credit card accounts you may currently have. Once you are logged into your portal account, the information you view pulls from your own personal medical record. Only you will have access to your health records, including any messages or information sent to you from the practice. With the patient portal you will be able to:

Do I need an email address to access my portal?

You will also need an email address. The email address you provide is only used to notify you when you have a new message in your portal account. It is treated with the same privacy and care as your health records and will never be sold or leased. It is recommended that you use an email address only you have access to.

What is patient portal?

The Patient Portal will show your appointment letters and information about appointments online. Signing up is a short and secure sign-up process. You can even choose to go paperless and switch off postal appointment letters.

How do patients access their bank account information?

Patients can only access their information on their account by using the one off code sent to their mobile phone at the log in stage. Using the same technology that high street banks have to protect your information.

Can you text a patient over 18?

No, this is a patient’s choice, all patients over 18 years old and who have a mobile number on our system, will be invited with the exception of those that have opted out of receiving text messages from the Trust.

Do you need a separate email address for a patient?

No. Each patient will need a separate email address. This is to support patient confidentiality.

Can you see your appointment on a PDF?

Patients can see their appointment letters as a pdf file, and details of their appointment location, date and time. They can also choose to turn off paper appointment letters so they don’t receive them through the post.

Can you see past appointments on Patient Portal?

The Patient Portal will not show information about appointments you have had in the past.