28 hours ago Below are some frequent questions about our patient portal. Please feel free to call our office at 334.793.1881, ext. 2699, if you have additional questions. ... Dothan Pediatric Clinic offers an after-hours nurse line. Triage nurses are available to provide assistance with urgent medical problems, to answer general questions, and to offer advice. >> Go To The Portal
I highly recommend Dothan Pediatrics to anyone! Great experience during flu season. We weren't in the waiting room for more than 2 minutes before they called our name and got us into a room. Friendly, personable staff answered all my questions with patience and kindness. I love Dothan Pediatrics!
Accounts for our patients must be created through an email invitation, and accounts created from this link are automatically connected to Dothan Pediatric Healthcare Network. If you are being prompted to connect to an organization, please contact our office at 334.793.1881, ext. 2699 to request an email invitation to create an account.
Only legal guardians may request portal accounts. If someone other than a biological parent requests a portal account, they must provide documentation proving legal guardianship before an invitation will be sent. My question isn’t listed, so how do I receive assistance?
If you have an account for one child, you will need an email invite to add another child. Once you receive the email invite, simply choose the “Sign in and add this connection” option when creating an account for your other child. If you have created separate accounts for your children, we can delete those accounts and send a new invitation that includes all children. You will need to create a new portal account, but it will include all of your children under the age of 18. Be sure to include the names and dates of birth for all children under 18, your name and relationship to the children, and your email address.
Login to your portal account and choose your child’s name from the account list.
An account was created from the FollowMyHealth website and not from the email invitation. Please contact our office at 334.793.1881, ext. 2699 to request an invitation.
On an Android device, click the Menu icon on the top left, choose Appointments, and then click the Appointments icon on the bottom right. Choose the appropriate information in each section, and then click Send Request. On an iOS device, tap Appointments, and then click the plus sign to enter new appointment.
On an iOS device, choose My Health and then click the Export icon.
On a PC, choose Send A Message at the top of the screen, or Compose in the Inbox.
Only legal guardians may request portal accounts. If someone other than a biological parent requests a portal account, they must provide documentation proving legal guardianship before an invitation will be sent.
The individual accompanying the child to a visit will be responsible for paying for any services rendered, including any co-pays, deductibles and/or non-covered services. We will be happy to give a receipt to the individual paying for the services during the visit if needed for reimbursement purposes. Please retain all copies of your tickets, canceled checks, and cash receipts. This information will be able to assist us if questions regarding your financial account arise. Should unusual circumstances make it impossible for an individual to pay for services rendered, we have a Financial Counselor on staff that will be able to assist you.
In today’s insurance environment it is essential that you understand which services and procedures are covered by your insurance plan. If you have any questions please feel free to contact our office at 334.793.1881.
Our clinic contracts with numerous insurance companies, however, it is important to understand that payment for medical services is the financial responsibility of the parent/legal guardian. Although your insurance coverage is a contract between the policyholder and the insurance company, we may be able to assist you in acquiring benefits which you are entitled. We do not, however, assume the financial responsibility if your insurance company does not honor your claim. You are still responsible for payment of the bill.