patient portal doctors first

What do patients want in a patient portal?

It contains detailed track records related to recent doctor visits, discharge summaries, medications, immunizations, and lab results. It also provides patients with convenient access to personal health information while allowing them to interact and communicate with healthcare professionals via the internet.

Why to use patient portals?

• Patient engagement: active involvement of patients in their own health care
• User perceptions: thoughts, feelings, and opinions of patients, caregivers, and health care team members about their experiences with a patient portal
• Health outcomes: impact of patient portals on clinical indicators

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What is the purpose of the patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

Do you have a patient portal?

Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here. Jen Wright is the Administrative Director of the Community COVID-19 Testing and Vaccination Team.

Why should I use the Doctors Care Patient Portal?

You can access the Doctors Care Patient Portal from any device with Internet capability to view your personal health information, communicate with your providers, view testing and lab results, or even print your work or school excuse.

How soon after I register will my health information be available through the patient portal?

Your visit information should be available within 12 hours of your visit. Testing and lab results will display as soon as 24 hours after your visit.

When can I expect a reply to health messages I send to my doctor’s office through the Doctors Care Patient Portal?

You will receive an answer within three business days. The Doctors Care Patient Portal should not be used for urgent situations.

Why is Cerner/IQHealth referenced on the website?

Cerner/IQHealth are companies we use to securely manage your electronic medical record information. The Doctors Care Patient Portal is a customized system that enables you to interact with this medical record system.

Can I access my child’s or parent’s health information?

Yes. Access can be granted to parents of children under age 18, as well as caregivers of elderly patients. Just contact the front desk staff at the practice. A unique email address is required for each person. Please note that proxy access to a child’s account will expire when he or she turns 18, and the child will need to create his or her own account.

How to join Doctors Care IQHealth?

It’s easy! All new patients should receive an email invitation link to join Doctors Care IQHealth patient portal . Click on the link in the email to register for your account. Alternatively, you can click here to self-enroll.

How long does it take for lab results to be posted?

Testing and lab results are posted within 24 hours. Simply log in to your Doctors Care Patient Portal account to find that information and more.

What is South Branch Family Practice?

South Branch Family Practice is the family care practice of Julie Ann Juliano, M.D. and Ruby Halper-Erkkila, M.D., both experienced family health practitioners . The focus of our practice is to provide your family with complete healthcare services. We offer routine and preventative care services including: physical exams and immunizations, illness and injury treatment, chronic disease management and specialist referrals.

Is South Branch Family Practice covered by insurance?

Emergency Note: There is Always a doctor on call for South Branch Family Practice. Please call the office first, BEFORE you go to any urgent care center. These centers are not covered by most insurances and you will have to pay out of pocket.