24 hours ago DHR Health proudly meets the federal definition of a “physician-owned hospital” (42 CFR § 489.3). As required by law, a list of the hospital’s physician owners and investors is available at www.dhrhealth.com. DHR, Ltd. and its affiliated entities comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. >> Go To The Portal
DHR Health proudly meets the federal definition of a “physician-owned hospital” (42 CFR § 489.3). As required by law, a list of the hospital’s physician owners and investors is available at www.dhrhealth.com. DHR, Ltd. and its affiliated entities comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.
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Patient & Visitor Services Helpful Guides For Your Stay Knowing what to expect can make a hospital stay less stressful. Download this guide to DHR and check out information that will help make you feel more at ease about your time with us. You can also download a map that shows you parking areas, entrances and other vital points on the DHR campus.
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Written Authorization. Requests for the release of medical records (protected health information) must be submitted in writing and must contain all the elements required by law. Authorizations must also be dated and signed by the patient or the patient’s legally authorized representative.
All patient health care information at DHR Health is confidential. Therefore, medical records cannot be released to any person or organization without the consent of the patient or the patient’s legally authorized representative (unless authorized by law).
There may be a fee associated with the release of medical records and/or images on CD. *DHR Health is not required to release the information requested until all fees are paid. No fee is assessed when the information is being sent to another health care provider. Call 956-362-3451 for further details.
PAY YOUR BILL. Coordination of Benefits (COB) Coordination of benefits means that you’re covered under two or more insurance policies. For covered medical expenses, most insurance companies have COB guidelines in place to help you know which insurance plan will be primary and will be the one that pays. This prevents double payments.
Medicare. DHR Health is an approved Medicare provider. All services billed to Medicare follow federal guidelines and procedures. Medicare also has a coordination of benefits (COB) clause.
If you don’t have supplemental insurance or Medicaid, you’ll be fully responsible for paying the medical bill. You may also be able set up a payment plan. If you’re not able to pay these amounts, we’ll help you find out if you qualify for a state-funded program.
To learn about any other documents you may need, such as itemized statements or claim forms, or to ask questions, please call the DHR Health Business Office at 956-322-4653.
If you need help with your account, our financial counselors are here for you. Phone: 956-362-7730. Hours: Monday – Friday, 7:00 a.m. – 11:30 p.m.; open 24 hours Saturday and Sunday. There are also financial counselors in the emergency room 24/7.