patient portal compatibility

by Dr. Cydney Muller Sr. 9 min read

What is a Patient Portal? | 2022 Benefits, Features

18 hours ago patient portal compatibility by Dr. Cydney Muller Sr. Published 11 months ago Updated 1 month ago 3 min read myPMHC Patient Portal - Browser Compatibility For security purposes, myPMHC Patient Portal works with Internet Explorer 9 and above, and the current versions of Firefox, Chrome and Safari . >> Go To The Portal


Furthermore, patient portals of this generation are compatible with web browsers and not mobile devices. With mobile applications flooding into health care sectors, it’s about time that organizations spend on R&D to make the portals mobile friendly.

Full Answer

Who isn't using patient portals and why?

Despite significant investments in telehealth to engage patients in their care, about two-thirds of insured US adult patients were not using an online patient portal in 2017. Nonusers were more likely to be male, have less than a college degree, be on Medicaid, and lack a regular provider.

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

Who has the best patient portal?

Market Leader: athenahealth Healthcare IT rating agency KLAS recently selected athenahealth's athenaCommunicator as the #1 patient portal, with a score of 91.8 on the most recent Best in KLAS awards . athenahealth's suite was also ranked #2 overall for practice sizes from 1-75 physicians.

What should be included in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What makes the patient portal different from a PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How common are patient portals?

A subsequent Office of the National Coordinator for Health Information Technology (ONC) data brief, based on the HINTS survey, reported that as of 2018, 52% of patients had patient portal access. Only around 28% had accessed the portal within the last year.Dec 2, 2019

Is secure patient portal legit?

That's why we offer the Secure Patient Portal so you can access your health information anytime. The Secure Patient Portal is a safe and easy way for your doctor or clinic to electronically share your healthcare information with you.

What is Cerner's patient portal called?

HealtheLife. The Cerner patient portal offering, HealtheLifeSM, is a web-based solution that enables interaction and engagement between health care organizations and people in their population.

What is the purpose of patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

What is the advantage of a patient portal for the patient?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

Is a patient portal an EHR?

Electronic health record (EHR) patient portals provide a means by which patients can access their health information, including diagnostic test results. Little is known about portal usage by emergency department (ED) patients.

What is patient portal software?

A Patient Portal Software is intended to give patients an interactive means of accessing, viewing, downloading, or sharing their data from a local or web-based portal. They can perform various activities online which will be discussed later on.

What are the features of a medium sized medical practice?

Often belonging to the same medical specialty, the medium-sized practices require unique features such as interoperability, dedicated customer support, multi-device support as well as extensive reporting functionality to keep an eye on the overall performance of the practice, as their budget is also comparatively larger.

What is the importance of EMR software?

A strong EMR Software ensures the safety and security of medical records and all the related patient information and guarantees HIPAA Compliance providing them privacy (especially during the patient’s communication with their doctor via Patient Portal). Top EMR Software Vendors from today ( AdvancedMD, PrognoCIS, Modernizing Medicine, Chirotouch, Kareo, etc.) use data encryption technologies and other advanced tools in every section of the EMR Software to make sure that they safeguard patient records.

What is practice fusion?

Practice Fusion EMR Software is a cloud-based Electronic Medical Records (EMR) software program that has been specifically designed to improve the flow of information between doctors and patients with the aim of boosting ef... read more

What is EHR in medical field?

Certain specialty-specific Electronic health records (EHR) systems must offer unique tools for that specialty for clinical documentation. For example for gastroenterology, the EMR system should include specific tools that should be able to document clinical workflow and specify the area of concern (for e.g. issues concerning the GI tract) and must offer much more than capturing raw data or text. ( Gastroenterology EMR Software ).

What is CareCloud EMR?

CareCloud EMR Software is a cloud-based integrated Electronic Health Records (EHR) Software that provides Patient Management (PM) software and Medical Billing services to practices and practitioners , whether it is a small f... read more

Why is it important to have a medical billing system?

Like all other software solutions needed by a medical practice, it is very important for a healthcare organization to have a strong billing system to be able to communicate with insurance companies and to charge all the services rendered. A Medical Billing Software works best when integrated with EMR software. The clinical documentation complies with all the mandatory standards and forms a financial document that is sent electronically to insurance carriers or financiers so that they can validate and process at their end. This helps streamline operations and various administrative tasks and makes sure everyone is on the same page where financial matters are concerned. By using the Medical billing Software system, practices are able to produce patient statements, confirm patient eligibility, and generate claims and much more. Medical billing solutions integrated with EMRs prove to be ideal for healthcare organizations who wish to manage to bill in-house.

What is patient portal?

Generally, part of the healthcare provider’s EHR, the patient portal allows patients to view their medical record, communicate with their provider, schedule and manage appointments, access health education material, check prescription refills, update their medical history and fill out intake forms, among other features.

How does a patient portal improve patient engagement?

Patient portals can foster patient engagement which, in turn, improves health outcomes and reduces healthcare costs by facilitating the process of communicating and sharing information between patients and providers. With better communication, patient engagement is enhanced as patients become more involved in their care and providers can also monitor patients more effectively and provide vital information to them when needed.

Do providers use patient portals?

Providers generally adopt patient portals at a rate slightly below the EHR adoption rate. According to a report from the Government Accountability Office (GAO), 9 out of 10 health care providers that participated in HHS's Medicare Electronic Health Record Incentive Program offered their patients an EHR patient portal. However, the same report notes that only one-third of patients actually use the patient portal. In a 2017 survey conducted by the Medical Group Management Association, which examined how patients used patient portals, the results indicate 29% use patient portals to access test results, with 28% using the feature for bill payment, communicating with providers and medical staff, downloading or transmitting medical records, and scheduling appointments.

Is patient portal security important?

The security of data transmitted to a patient portal presents a major concern given that transmitted sensitive data to a patient who is accessing their records off-site can open up new avenues for hackers to breach patient privacy. Further, patient side security is also a significant concern as patients who fail to secure their login credentials may fall victim to unauthorized access to their personal health information. Lastly, as mobile access to patient portals increases, legal concerns have been raised as to whether mobile apps linked to a patient portal fall under HIPAA or a developer's own privacy policy, creating potential compliance traps for healthcare organizations.

Overview

With the introduction of electronic health records (EHRs), electronic medical records (EMRs), and medical device app development, patient portals are used increasingly by healthcare organizations of various sizes and specialities.

When did Patient Portals Start?

Patient portals started after the introduction of Electronic Health Records. The first EHRs, which would eventually come packed up with patient portals, started developing in the 1960s.

What are Some Basic Patient Portal Features?

Patient portals are designed to help patients securely view their health data, consult a healthcare provider, schedule their appointments, and do more to be active participants in their health care process.

Why is Patient Portal Important?

By providing easily accessible health information, a patient portal gives considerable benefits to both patients and doctors. One of the remarkable benefits of a patient portal is patient engagement, which allows patients to actively engage in their healthcare.

What Types of Patient Portals are there?

There are two main types of patient portals: an integrated service and a stand-alone system. Both are web-based tools, so let’s learn about their specifics:

How is Patient Portal Implementation Done?

The implementation of patient portals involves different steps to be followed- from research to final implementation and execution of them as a system. Here are six steps to implement a patient portal:

What are Patient Portal Regulations?

Organizations must be aware of patient portals regulations before they introduce one within their system.

Network Switch: Gigabit Connections

If laptops or tablets will be used, commercial-grade, wireless infrastructure is needed. Access point: N band, capable of bridging. Recommend professional wireless site survey and installation.

Desktop PCs

PatientNow, Patient Portal and online scheduling are browser-based interfaces. Any device with a web browser can be used to access. Example: A 10” screen is recommended for the wait area and patient check-in.

Printer (s)

At least one network-attached laser printer. We suggest a high-quality color printer, capable of duplex printing.

Other (Optional)

Digital SLR camera – Canon Digital EOS Rebel. PatientNow cannot import

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Overview

Primary Benefits

Notable Challenges

  • While many people have used a patient portal by now, they have mixed reviews at best. As you can see in the section above, there are plenty of benefits that patient portals provide. But unfortunately, their potential has yet to be fully harnessed. Some patient portals are hard to access, poorly designed, cumbersome to navigate and limited in utility. These downfalls make it …
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Emerging Trends

  • If patient portals are a mixed bag, why should the patient portal receive greater consideration in the EHR, EMR and practice management selection processes? Because when you look at current health care technology trends, patient portals are well on their way to improving. Some of these trends include:
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How to Use A Patient Portal

  • With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience. Set up the portal according to ...
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Solution Evaluation

  • Now that you know what a patient portal is and given the potential and growing importance, how should you evaluate the best portal for your practice or facility? You can select a standalone patient portal that a third-party vendor commonly hosts through the cloud as a health care provider. This approach can result in incompatibility issues with your EMR and/or EHR system, r…
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Final Thoughts

  • It’s clear that using patient portal software can provide several benefits for your medical practice. After accounting for these considerations, you should be ready to start using a patient portal. The only decision left to make is which platform you’ll use. Consider taking a look at our Top Medical Software Comparison or build your own requirements checklistto give yourself an idea of what t…
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