patient portal - clinical staff video 200 level

What is the patient portal feature?

Sep 19, 2017 · Patient portal benefits include patients’ ability to access their clinical summaries online. Providers can also send lab results to patients via secure messaging accompanied by a brief message explaining the results (for example, “Your results are normal”) and any needed follow‐up instructions (for example, “Come back in 3 months for ...

How do I make sure I am receiving patient portal emails?

Jul 11, 2017 · Overview: A large Federally Qualified Health Center (FQHC) faced challenges communicating with their patients, resulting in as many as 200 no-returns per month. This loss of contact resulted in lost revenue and wasted staff time, and had the potential to diminish patient health through lack of follow-up. Attempts to improve the situation through communication …

How can the portal experience be improved for patients?

Patients choose their appointment day and time without any interaction from staff; patients select the location, provider, and available times all on their own ... Allows patients to receive risk level ratings for certain medical issues based on their responses ... Benefits of a patient being able to communicate via patient portal. Increased ...

How can providers improve patient access to health information?

Clinical Associates Patient Portal Clinical Associates is pleased to announce that we have a secure Patient Portal. We are excited to be able to offer the portal to our patients which will allow them to review demographics, laboratory and other test, Medication lists, upcoming appointments, statements, reminders and also allows for the ability to send and receive secure …

What is the FQHC portal?

The FQHC sees improved communication between patients and providers, and views every instance when a patient emails a provider, nurse, or health coach as an opportunity to take a step towards better health. Patients find the portal to be useful and convenient, as it provides direct access to their health care and information as they need it. The portal supports the organizations philosophy of person-centered and respectful care, and perceives a resulting increase in responsibility and ownership among patients. Now that patients have a greater familiarity and comfort level with technology, the organization is planning to use telemedicine to offer virtual appointments to some patients.

How many no returns per month for a federally qualified health center?

A large Federally Qualified Health Center (FQHC) faced challenges communicating with their patients, resulting in as many as 200 no-returns per month. This loss of contact resulted in lost revenue and wasted staff time, and had the potential to diminish patient health through lack of follow-up.