patient portal carson medical group

Why choose Carson Medical Group?

Carson Medical Group is proud to be serving Northern Nevada since 1974. With locations in both Carson City, Reno and Minden, Carson Medical Group (CMG) provides quality medical care for healthy families and a healthy community. Our specialists span the fields of family, pediatrics, obstetrics, gynecology and ear, nose & throat.

How do I transfer my medical records to Carson Medical Group?

Transferring your records to Carson Medical Group is easy! Simply contact our Medical Records Department at 775.283.0324. You can reach us in multiple ways: by phone, fax, mail or online via our secure patient portal 24 hours a day!

How do I contact Carson Tahoe MyChart support?

After you have activated your Carson Tahoe MyChart account, you can link other existing MyChart accounts you may have. Our support number (775) 445-6403 is available Monday - Friday (excluding holidays) from 6 AM - 8 PM and on weekends from 8 AM - 8 PM.

Why didn't my data transfer from one patient portal to another?

Each patient portal was run through a different platform, so old data did not automatically transfer over. We recognize the importance of accessing your historical medical information, though, so please contact Medical Records and they'd be happy to assist you.

Problem

Founded in 1974, Carson Medical Group had built itself into a well-established, multi-specialty medical practice serving northern Nevada.

Solution

Beginning with its family medicine group, Carson Medical Group began widespread implementation of Patient Portal, Messenger, and healow apps from eClinicalWorks, and steadily spread their use to the entire clinical staff, while encouraging their adoption among patients.

Results

Through consistently demonstrating Patient Portal to patients, and offering incentives for those who used it, Carson Medical Group achieved steady increases in the use of online engagement tools, met Meaningful Use requirements, and increased office efficiency.