patient portal blue springs family care

Why choose Blue Springs family care?

Welcome! Blue Springs Family Care has provided wholesome healthcare for the residents of Eastern Jackson County since 1979. Our providers have years of experience providing top-notch Family Medical Care. Currently, we are accepting new patients.

How do I register for the patient portal?

HOW DO I REGISTER FOR THE PATIENT PORTAL? This is typically completed during the intake process. If you have not received access to the patient portal and would like access, speak with a representative at your local Family Care Center clinic and they can get this process started for you.

How do I access the portal for emergent issues?

Please remember that the portal is not for emergent issues. When logged into the portal, the top menu option on the left side of the screen is “messaging.” The main options you would use would be “inbox” and “new message”. If you’ve received an alert that something is waiting for you on the portal, check your “inbox” for any messages.

How do I sign in to the portal?

Whether you get to the portal through our website or a direct link, the login page looks the same. Everyone, regardless of if you’ve used the portal before or not, will sign in using the username/ password boxes. However, if you’ve never been setup on the portal, you must either call into the practice or sign up during a visit.

How to view lab results in a patient portal?

You can view imaging, labs, pathology, consults, result letters and more in your patient portal. Simply choose the corresponding tab once you are logged in. Under “title” there should be names of reports and once you find the result you are needing, click the blue link in the “title” column. This should open up another window which may have another blue link in it, exactly the same as you just clicked on. Click the link again in the new window and the results should download. Since we have an electronic medical record, outside results and information have to be scanned into your chart, which is why documents show up as links.

What happens if you don't sign up for the portal?

If you have not signed up for the portal you will not be able to access your records.

How to send a message to a medical assistant?

To send a message, click “new message” and a new window should pop up. In the new window, there is a “To…” button, click on it and choose the medical assistant of the provider you normally see (make sure to double click the initials to add it to the message). There are also options for the front desk employees if needed.

Is the Portal for Emergent Issues?

Please remember that the portal is not for emergent issues.

Can you sign up for a portal if you have never used it?

However, if you’ve never been setup on the portal, you must either call into the practice or sign up during a visit.