Patient Portal Login | athenahealth
34 hours ago · The Patient Portal (the “ Portal ”) is an Internet service, powered by athenahealth, Inc. ( “ athenahealth ”, “ our ”, “ us ”, or “ we ” ), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. >> Go To The Portal
How to use the athenahealth patient portal?
Once you register and log in, you will be able to do the following:
- Communicate with your doctor
- Request a lab appointment or an appointment with your provider
- Book a lab appointment (at some locations)
- View your health chart
- Complete and update medical forms
- Request prescription refills
- View lab results
- Review billing/pay a bill
- Read about health topics
- Update your profile info
How do you set up a patient portal?
With My Seton Health, you have access to:
- A Summary of treatment during your hospital stay
- A list of active medications
- Your hospital discharge instructions
- Lab and vital sign results
How do you log into athenahealth?
link at the bottom of your screen and enter the email address you normally use to log in. You’ll be sent a link at that email address that you can use to reset your password. To learn more about the password reset process, please see the section on “Resetting your password”.
How to get into my athenahealth account?
- Allows users (patients) to review open balances and pay them via credit card
- Patient-facing app/website that allows users (patients) to review open balances and/or claims
- Client has a third-party (non-Credit Card Plus) solution that processes payments outside athenaNet
Does athenahealth have a Patient Portal app?
Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.
What is the app for Patient Portal?
The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider.
What is EHR Patient Portal?
Electronic health record (EHR) patient portals provide a means by which patients can access their health information, including diagnostic test results. Little is known about portal usage by emergency department (ED) patients.
How do I send a patient message in Athena on the portal?
To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.
Are patient portals easy to use?
Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.
Do patients use patient portals?
Among individuals who were offered a patient portal, about eight in 10 were encouraged by their health care provider to use it. Seventy-one percent of individuals encouraged by their health care provider accessed their portal at least once in the past year compared to 48 percent who were not encouraged.
What is the difference between personal health records and patient portals?
A patient portal is a type of personal health record (PHR) that is connected to an electronic health record (EHR) system. Patient portals provide a secure website through which patients can access their clinical data.
What is the most popular patient portal?
Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•
How do you implement a patient portal?
9 Steps to Implement a New Patient Portal SolutionResearch Different Portal Solutions. ... Look for the Right Portal Features. ... Get Buy-In from Key Stakeholders. ... Evaluate and Enhance Existing Workflows. ... Develop a Comprehensive Onboarding Plan. ... Be Prepared for a Successful Go-Live. ... Seek Out Painless Portal Migration.
How do I send a message through Patient Portal?
0:130:49Patient Portal – How to Send a Direct Message to Your Provider?YouTubeStart of suggested clipEnd of suggested clipOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.
How do you add a PDF to Patient Portal?
Sign-in to the Patient Portal on your mobile device. Tap Messages. Tap Compose Message. Tap Attach files, then select the appropriate file from your mobile device.
How do you add a picture to a Patient Portal?
0:071:33Attaching an Image to a Message through the Patient Portal - MobileYouTubeStart of suggested clipEnd of suggested clipAnd then you can also write a little note below that and then once my little message to the doctorMoreAnd then you can also write a little note below that and then once my little message to the doctor is done i can click on add attachment. And at this point in time i can either take a photo.
How often do you use Athena Health Portal?
Because they may only use the portal a few times a year , they need an experience that requires no training, no time to learn to use the tools. According to Claire Kohler, director of experience design at athenahealth, “we need to design for someone who comes with fresh eyes every time.”.
What does it mean to use a portal?
Using the portal to connect with patients means remembering the audience is patients, not healthcare professionals. That means removing the medical jargon and formality. Our research indicates that patients respond more to a friendly and welcoming tone, so athenahealth has designed our portal messaging accordingly, while still being professional and appropriate.
Vital Patient Communication Tool, Especially During Pandemic
Even before the pandemic hit, the patient portal was a critical communication tool for practices trying to keep in touch with patients. At athenahealth, our data show that most portal activity is triggered by a push message of some kind — an appointment reminder, new lab results, or a billing statement. Knowing that most …
Patient-Centered Workflows and Tone
- Using the portal to connect with patients means remembering the audience is patients, not healthcare professionals. That means removing the medical jargon and formality. Our research indicates that patients respond more to a friendly and welcoming tone, so athenahealth has designed our portal messaging accordingly, while still being professional and appropriate. In th…
Diversity and Accessibility Are Factors in Portal Design
- Patient-centered design means more than just a clean user interface. It also means thinking about the full range of patients who can and should be using the portal. One of the most obvious examples is language. Knowing that English may be a second language for some users, the athenahealth portal is designed to use simple, clear language, available in both Spanish and Eng…
Consumer-Grade Mobile-First Design
- The majority of portal users are accessing it on a mobile device. This necessitates a design optimized for mobile — with more white space, more illustrations, and a single task per screen. At athenahealth, the experience design team is working to reduce subsections within menus and really streamline navigation so mobile users don’t even have to think about how to use it; it just fl…
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