patient portal at sara bush

How do I contact the patient portal?

If you have questions about the patient portal, please call 217-258-2516 or email: PatientPortal@sblhs.org Monday through Friday, 8:30 am to 5 pm. If you are seeking medical record information prior to April 1, 2017, please contact your provider or call SBL Medical Record Management at 217-258-2536.

How do I self-enroll in the patient portal?

Follow the steps by entering in your date of birth and challenge answer given at the time of registration to create an account and get connected to your health information. After you have completed enrollment, log into the new Patient Portal. Patients will need to know their medical record number in order to self-enroll.

What are the support hours for the SBL patient portal?

Due to the COVID-19 pandemic, the SBL Patient Portal support hours are 9 am to 5 pm, Monday through Friday. Thank you for your understanding. To connect to our Patient Portal after April 1, 2017, you must have used one of our services. You will be asked at registration if you want to use the patient portal.

Patient Information

The following will provide you and your family members the information you'll need throughout your stay. More detailed information is available in your patient welcome guide. If you have further questions, don't hesitate to ask. We want you to be informed about your care, comfortable with your surroundings and pleased with your service.

Upon Arrival

Please check with your nurse about personal items that you can have during your stay or that could be provided for your use. Valuables, cash and jewelry should not be kept in your room during your stay. If you cannot send these items home for safe keeping, ask your nurse how to have them secured until you go home.

Going Home

You can leave the Health Center after your doctor discharges you and you receive instructions either from your doctor or a nurse.

Why did Sara choose medicine?

She chose a career in medicine to have the ability to help others overcome disease and be healthy, active beings. It also provides her the opportunity to give back to the community and help those in need. With a background as a nurse in pediatrics, she provides primary care for pediatric patients starting from birth and throughout life, focusing on wellness and disease prevention.

What to do if you need immediate medical assistance?

If you need immediate medical assistance, please call 911. This form is not monitored for emergencies.