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How do I sign up for acac member services?

Give your club location a call or visit Member Services to get started. Download the acac mobile app to access your member account, check-in with a digital scantag, view statements, sign up for classes, and more. Visit your device’s app store and search “acac Fitness & Wellness” to get started!

How do I access my Patient Portal?

To access your patient portal, you must first find and select the state where you received care. We’re committed to providing you with personalized, compassionate care and access to your medical records online. Here you’ll find information for Ascension patients.

What if I’m having issues logging into my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

How do I change or Reset my Patient Portal password?

Please contact your medical provider’s office for instructions on how to change or reset your patient portal password. Once you can log in to your patient portal, you’ll be able to make changes to your security question or access code.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What happens if you move back to a non-MHS location?

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

What is MHS Genesis?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

Can you see your health records in MHS?

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.