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How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

Can I use the patient portal to communicate an emergency?

DO NOT use the Patient Portal to communicate an emergency or an urgent issue! If you have a medical emergency, you should immediately dial 911 or go to your nearest emergency room. Welcome to the Online Patient Portal!

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

The Valley Hospital Patient Portal

Retrieve Valley Hospital-related medical information such as lab results, diagnostic imaging results, medications received while in the hospital, and a record of appointments for hospital services. You'll be asked at the time of your registration if you would like to sign up.

Valley Medical Group Patient Portal

Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more.

Fertility Center Portal: eIVF

eIVF is an easy-to-use online system for managing care received from The Valley Hospital Fertility Center.

The Cures Act

Valley is committed to providing rapid access to your healthcare records and results. Read frequently asked questions regarding the 21st Century Cures Act.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

Virtual Care

The PortalConnect Virtual Care platform allows you to connect with a board-certified doctor online that gets to know you and your healthcare needs. By matching with a doctor, you will receive personalized care without needing to spend most of the visit explaining your history or your current medications.

To get started

The basics of great virtual care is a caring human. See how PortalConnect’s patient portal platform can help you easily talk to a doctor online.

What to send to your doctor about test results?

Send a secure email to your doctor's office about test results, prescription questions or visit follow-up questions.

Is MyBSWHealth account secure?

Your MyBSWHealth account is secure, and only you can access your private information. Contact your physician's office to request your MyBSWHealth access code or ask for your code during your next scheduled appointment.