patient login-02.sesame communications

by Layne Streich 8 min read

Patient Communications - Ortho + Dental | Sesame …

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How can Sesame help your practice?

With over 20 years of experience catering to the unique online needs of practices, Sesame can help your practice reach its maximum potential. We’re not just good at what we do, we care about your success. And when it comes to patient communication and practice marketing, Sesame has you covered.

What is secure messaging from Sesame?

Secure Messaging from Sesame allows your practice to collaborate securely with your colleagues without the need of additional software. As a Sesame member, you can use your practice colleague and patient lists as an address book and send messages to colleagues, even if they are not Sesame members.

Why choose ortho Sesame?

As an innovator in practice marketing software and patient communication, Sesame provides you and your patients with services and products that are second to none. “Our patients appreciate the extra reminders! By installing Ortho Sesame in our practice, it helped significantly reduce our no shows and cancellations by 50%. It was immediate!”

How can Sesame LiveChat help you?

Our custom targeting by location, age, income, and even interests will build awareness for your practice and help compel prospective patients to contact you. Provide excellent real-time customer service with Sesame LiveChat. For a low cost, professional operators will chat with current and prospective clients 24/7/365.

What we can do for you

Optimize your practice with our powerful patient communications software including automated appointment and financial reminders, two-way text messaging, online bill pay, and HIPAA-compliant case collaboration.

Who We Are

With over 20 years of experience catering to the unique online needs of practices, Sesame can help your practice reach its maximum potential. We’re not just good at what we do, we care about your success.

Exciting New Features for your Sesame System!

At Sesame, we’ve been hard at work adding new and improved capabilities to your reminder system. Check out some of our newest features below. Smart Feedback Building your reputation online with genuine patient reviews is an essential step in marketing your practice to potential new patients.

The Power of Text Messaging

In a world where everyone is constantly on the go, fewer and fewer people are going out of their way to speak to somebody at length on the phone. Personally, if I am on the phone, I am either in trouble with someone, I am paying for a service, or I’m scheduling an appointment. There are a lot of patients […] Read More

The Mobile Wallet Market Forecast

A new Mobile Wallet Market Research Report recently published by Allied Market Research estimates that more than 70% of smartphone users are willing to adopt mobile payment modes and 15% have already completed the adoption.

Balancing Effective Patient Communication with Privacy

A key part of the relationship between the dental practice and the patient is trust. A dental practice wants (and has to) make sure that all communications that relate to a patient are as secure as they can be. This applies to everything from the practice website to messages between doctors about a patient.

Responding Responsively: Email Templates

As a Dental/Ortho Sesame member, you’ve made it a priority to maintain the best possible communication between your office and your patients. Email appointment reminders, post-appointment feedback, and financial notifications are effective tools to keep those lines open.

Sesame Feature Spotlight: Family Reminders and Message Mapping

Here at Sesame, we want to make sure our Dental/Ortho Sesame Members are utilizing our services to the fullest. Our members have access to a number of powerful features designed to help their practice thrive. Over the next few months we will be spotlighting some of these features, and explaining how they can be utilized.

7 Patient Communication Hacks for the Digital Dental Office

Patient communication is the core of every successful dental practice. Today, most practice management systems come standard with basic patient communication functionality. However, Sesame elevates patient communication to an entirely new level, making it easier and more effective than ever.