patient gateway login biling account number

by Prof. Amaya Trantow 9 min read

Mass General Brigham Patient Gateway - Login Page

2 hours ago The billing account number can be found on the billing statement. Be sure to enter the account holder’s last name. Who do I contact if I have a question about my bill? Patient Gateway Technical Support does not have access to billing information and cannot assist with billing questions. If you have billing related questions, please call the phone number on your billing statement. >> Go To The Portal

How do I sign up for patient gateway?

If you are a new user to Patient Gateway, go to and click "Enroll Now" to begin the enrollment process. Accounts for patients under the age of 18 must be associated with the account of a parent or guardian. This process cannot be completed online.

How do I cancel my patient Gateway account?

If you would like to cancel your Patient Gateway account, contact Technical Support for assistance using the link on the right side of this screen and request your account to be removed. What is required to use Patient Gateway?

How do I Reset my Patient gateway username and password?

Click the "Forgot Username?" link on the login screen. Note: You created your username when you created your account. I can't remember my password. How can I log in? At the Patient Gateway login screen, click "Forgot Password?" to reset your password. The screen says my account has been disabled.

How do I pay my bill without a patient gateway?

Or if you do not have a Patient Gateway account, you can quickly pay as a guest. You can also call 617-726-3884 and press 1 to pay your bill by phone. Please have your account number and the patient’s date of birth ready. You can check on your current account balance. Payments are immediately posted to your account.


How to schedule an appointment with Patient Gateway?

How to schedule an appointment through Patient Gateway: Log in to Patient Gateway. Click the “Appointments” tab, then select “Schedule an Appointment”. Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled.

How to connect to a doctor?

Connecting with your doctor’s office has never been easier. Through Patient Gateway, you can: 1 Check lab and imaging results, as well as letters and other reports from your providers 2 Access your health information from a non-Mass General Brigham institution if they are using the same electronic health record vendor (known as Epic) 3 Send non-urgent messages to your provider’s office 4 Request and view appointments, or make your own appointments (available at select offices) 5 Receive summaries of your visits 6 View, update or renew medications 7 Pay your medical bills online 8 Browse a library of trusted health information 9 Update your contact information 10 Complete questionnaires prior to your next visit 11 If applicable, enroll as a proxy representative when caring for a loved one or minor 12 Go green and conserve paper

What app does Massachusetts General Hospital use?

Using the Apple Health App. iPhone® users receiving care at Massachusetts General Hospital and all other Mass General Brigham entities can now use the Apple Health app to access and visualize key parts of their current health records, including allergies, conditions, immunizations, labs, medications, procedures and vitals.

How to pay a bill for another patient?

To pay an account that you are not listed as the guarantor, you can select Pay As Guest on the Patient Gateway login page to pay on an account.

How to do a virtual visit with a doctor?

To take part in a Virtual Visit, you need a computer (with a webcam), a tablet or mobile device with the Zoom application downloaded. It’s as easy as 1, 2, 3 Step 1: Login, Step 2: Connect, Step 3: Start your virtual visit.

Can an adult patient have their own patient gateway?

If the adult patient already has their own Patient Gateway account, the patient can send you an invitation from their Patient Gateway account. Once you accept the invitation you will have access. If the adult patient does not have their own Patient Gateway account: Inquire at the patients next doctor appointment.

What is included in a hospital bill?

Those could include services, such as the following: medical equipment, technology, medical supplies, lab tests, radiology, hospital rooms, as well as time the caregiver spends during the visit treating you, reading test results, and coordinating care.

How to pay my Mass General bill?

Pay your bill online at or pay as guest. Call 617-726-3884 and press 1 to pay your bill by phone. Send a check or money order to Mass General Brigham to the following mailing address: Mass General Brigham.

Does HSN pay for hospitals?

HSN is a state program that pays hospitals and health centers but not most doctors. The Mass General Physicians Organization, the Brigham and Women’s Physicians Organization, the North Shore Physicians Group, and Newton Wellesley Ambulatory Services: Will not bill patients on Full HSN.