patient contact for athenahealth patient portal

by Allan Spinka Published 2 years ago Updated 2 years ago 4 min read

Contact Us Customer | athenahealth

12 hours ago If you’re looking for your patient portal, you’ll need to get the correct web address by contacting your medical provider directly. Resources. COVID-19; COVID-19. COVID-19. COVID-19 Hub. ... I’d like to connect with athenahealth. How can I contact you? >> Go To The Portal

How to access patient portal?

If you’re looking for your patient portal, you’ll need to get the correct web address by contacting your medical provider directly. Resources. COVID-19; COVID-19. COVID-19. COVID-19 Hub. ... I’d like to connect with athenahealth. How can I contact you?

How do you log into athenahealth?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

How to register for new patient portal?

If you are new to CHAS Health or don't already have an athenahealth account, sign up today for online access to your health records, labs, test results, and more. Patients can message their doctor or provider directly and connect with their healthcare team!

How to access mysturdy health patient portal?

Patient portals are a secure, online site that provides patients with convenient access to their personal health information anytime connected to access to an Internet connection. With a secure account and password, users can access their health records like: Recent doctor visits. Discharge summaries. Medications.

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Apr 30, 2021 · A link to reset your Patient Portal password has been sent to . Please allow 5-10 minutes for the email to arrive. If you do not receive an email, please call (206) 466-5937.

How do I contact athenahealth com?

Give us a call at 800-981-5084, or schedule a meeting with this online form.

Is there a patient portal app for athenahealth?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

How do I send a portal message to a patient in Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

How do I send a message on patient portal?

Part of a video titled Patient Portal – How to Send a Direct Message to Your Provider?

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Once you go ahead and select a subject go ahead and type in your messages. And go ahead and hit sendMoreOnce you go ahead and select a subject go ahead and type in your messages. And go ahead and hit send message that will send the message to the necessary recipient.

How do I upload documents to Athena patient portal?

Athena Documents: Adding a Document

Log in to Athena. ...
Select Documents from the navigation menu.
Click Add Document in the upper right.
Enter the Title of the document. ...
Select the Unit to which this document belongs. ...
Upload the file. ...
Click Upload Document.

Apr 19, 2022

How do I reset my athenahealth account?

How do I reset it? To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You'll be sent a link at that email address that you can use to reset your password.

How do you respond to the patient portal in Athena?

Click the case to display it in the center pane in update mode. Note that the Source/Recipient is “Patient Portal.” 4. Select “Reply to patient via Portal.” This action ensures that your response will be sent as a message on the Patient Portal. 5.

How do you create a patient case in Athena?

To create a telephone encounter, search the patient as above and go into their chart. When in their chart, go to the top right-hand corner and click on the dropdown and select Create Patient Case. At the bottom, you will have to simple Save it or Save & Add Orders.

What is Athena collector?

athenaCollector, our cloud-based medical billing and practice management solution, simplifies scheduling, gets you paid more and faster and lets you focus on patient care-while we take care of your most time-consuming practice management tasks.

What is Portal message?

Portal messages are a secure, optional messaging tool built into the patient portal. Patient portal users can exchange messages with their pediatric practice, and the practice can receive and send portal messages with PCC EHR or pocketPCC.Jul 1, 2021

Can you send Messages on Facebook portal?

Yes, here's how you can use Facebook's messaging app and video-calling devices together.Nov 27, 2020

How do you add attachments to Patient Portal?

Part of a video titled Attaching an Image to a Message through the Patient Portal - Mobile

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Done i'm going to give a reason in the subject. Line. And then you can also write a little noteMoreDone i'm going to give a reason in the subject. Line. And then you can also write a little note below that and then once my little message to the doctor is done i can click on add attachment.

The patient comes first

North Scottsdale Pediatrics wants their patients to feel welcomed and well cared for. “Since our founding, our mission has been to provide the highest-level pediatric care based on evidence-based medicine,” says Dr. Jeffrey Siegel, partner and full-time provider in the practice.

A new way to balance service and care

After a smooth transition to athenaOne, the first hurdle the practice cleared was the large volume of daily calls. “Every day, we have up to 11 providers seeing about 30 patients each,” says Juba. “We get thousands of phone calls a day. We couldn’t handle that many and provide excellent service to each person.”

Improving appointment access and outreach

The practice was able to deepen its relationships with patients and families because of athenahealth’s convenient patient engagement tools. “Our patients are using the patient portal to request refills, referrals, and ask their provider questions,” says Siegel.

Efficiency supports provider satisfaction, too

In fact, with athenaOne, the practice can ensure a good care experience for both providers and patients. “athenahealth has helped us build and customize our entire clinical EMR experience, from building order sets to creating our own encounters.

On the cutting edge and moving forward

North Scottsdale Pediatrics knows they will be able to keep up with change, no matter what the future brings in healthcare. “We’ve formed a great relationship with athenahealth,” says Juba. “They understand our practice’s short-term goals but also our long-term vision. We’re on the cutting edge of technology, and always moving forward.

Dedicated support you know by name

When it comes to support, you’re never left wondering where to turn. From the beginning, you’re given a Customer Success Manager (CSM). It’s one person with one mission—to do everything they can to support your practice’s success. They’re knowledgeable about the specific needs of your specialty and how our solutions can best serve you.

Opportunities to continue developing your skills

Get live customer support through chat, email, web support, or over the phone whenever you need it 24/7.

Tracking your performance

Get an instant snapshot of your practice’s performance, as well as actionable insights to help drive more revenue with our Insights Dashboards.