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Patient Relations Call: (888) 850-4598 Hours: Monday through Friday, 8:30 am – 4:30 pm Please contact Patient Relations if you have a concern or would like to provide feedback on an experience you had with PAMF.
Pay your medical bills online or contact us for billing questions. Find contact information for people within PAMF. Request to review or receive copies of your medical records. We offer the following services and amenities for patients and visitors at our sites: It’s care that works for you. Choose a Sutter network doctor who’s right for you.
Family medicine doctors at PAMF care for newborns, children, teenagers, adults and elderly patients, providing comprehensive care for every member of the family. Your family medicine doctor will work with you to ensure appropriate preventive care as well as treatment for acute and chronic conditions.
PAMF Department Directory. Palo Alto Medical Foundation’s department directory can help you and your family locate the medical department you wish to contact. For more information on becoming a new patient, call (888) 398-5677.
As a not-for-profit organization, Palo Alto Medical Foundation is dedicated to enhancing the health of people in our communities. This includes more than 1 million patients and countless community members across Alameda, San Mateo, Santa Clara and Santa Cruz counties.
PAMF is part of Sutter Health, a family of not-for-profit organizations that share resources and expertise to advance healthcare quality.
Hours: Monday through Friday, 8:30 am – 4:30 pm. Please contact Patient Relations if you have a concern or would like to provide feedback on an experience you had with PAMF. Media Department. Media Inquiry Line (news media only): (800) 428-7377. Additional Contact Information.
For more information on becoming a new patient, call (888) 398-5677. Hours: Monday through Friday, 7:00 am – 7:00 p.m.
Your personal health information is strictly protected by the Health Insurance Portability and Accountability Act (HIPAA). PAMF takes the unauthorized use of personal health information very seriously and encourages anyone who has concern about a possible violation of privacy laws to contact its HIPAA Privacy Hotline.
Family medicine doctors at PAMF care for newborns, children, teenagers, adults and elderly patients, providing comprehensive care for every member of the family. Your family medicine doctor will work with you to ensure appropriate preventive care as well as treatment for acute and chronic conditions.
To make your primary care appointment, you can call your local clinic or login to My Health Online to request an appointment online. If you would like a same-day appointment, call early in the day when we are better able to meet your needs. Our greatest demand for urgent same-day appointments tends to come later in the day. If you can schedule non-urgent appointments for the morning or early afternoon, it’s easier for us to accommodate you. Routine physical examinations as well as chronic medical problems and follow-up care should be scheduled in advance.
A family medicine physician is always on-call, but please reserve your calls for urgent matters. Clinic operators can reach the on-call physician 24 hours a day. Unless the problem is life-threatening, please call us before going to an emergency room or another healthcare facility.
PAMF also has Urgent Care Centers throughout the Bay Area that are open evenings, weekends and holidays. In cases of true life-threatening emergencies, please call 911.