palo alto medical foundation patient signin

What is your experience with Palo Alto Medical Foundation?

My experience with Palo Alto Medical Foundation, under the mismanagement of Sutter Health, continues to be awful. This place exemplifies what's wrong with the American Medical Industry. 1. Short telephone consultations with doctors, not covered by insurance, are billed at almost $600.

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Are you happy with Palo Alto medical and Camino Medical Group?

I have been a patient at Palo Alto Medical and Camino medical group for over 40 years now. I was happy with Palo Alto when it was PAMF. I never had trouble scheduling an appointment. Since it has become Sutter Health it is a nightmare, I spent over 2 1/2 hours trying to make an appointment for a regular Mammogram today with no success.

Is Palo Alto happy with Sutter Health?

I was happy with Palo Alto when it was PAMF. I never had trouble scheduling an appointment. Since it has become Sutter Health it is a nightmare, I spent over 2 1/2 hours trying to make an appointment for a regular Mammogram today with no success.

How do I access Sutter Health email from home?

Open Google Chrome* or Internet Explorer to begin.At Work (In Network)At Home (Out of Network)Go to http://myehs.sutterhealth.org.At the Sign In page, enter your networkusername@sutterhealth.org then click Next.Enter your Network Password and click Sign in.Step 5 (Out of Network Log in Attempts):More items...

How do I download my health app online?

Download the My Health Online mobile app available at the Apple App Store and Google Play.

How do I get my Sutter Health Access Code?

Register for your personal My Health Online account by entering your information below. We will send your access code by email within the hour to log in to My Health Online. Any questions on getting started? Please reach out to the My Health Online Support team at 1-866-978-8837.

How do I get my medical records from Sutter Health?

To request your medical record, submit your Medical Records Authorization Form online (available in English, Spanish or Chinese) or sign in to My Health Online. In My Health Online, navigate to Health Record, then My Tools and Request Medical Record.

What is my health online?

My Health Online is a service which enables you to make GP appointments, order repeat prescriptions and update your own personal details online. Currently, not every GP surgery uses this system therefore you would need to check if your own GP surgery is linked to My Health Online first.

What is the app for Sutter Health Online?

The Sutter Health My Health Online mobile app is available for both Apple and Android devices. Download the free app today.

How do I add my child to MyHealthONE app?

All caregivers must be at least 18 years old, have an active email address, and present state-issued photo identification to the patient's most recent hospital. When the hospital has processed the form, please call the MyHealthONE support team at 1-855-422-6625 to complete the caregiver enrollment process.

How do I add family members to Sutter app?

Requesting Access Through My Health OnlineSign in to your My Health Online account.From the main menu, select Sharing.Select Friends and Family Access.Select “Add or extend access to a family member.”Tap “Add new.”

How do I add a dependent to my health online?

View My Family's Records. Click the Authorize Teen with My Health Online button and then follow the onscreen instructions. After parental/guardian consent is granted, a teen can set up a personal My Health Online account at any doctor's visit or can call (866) 978-8837 to activate their account.

How do I get my deceased parents medical records in California?

The “personal representative” has a right under California and HIPAA to access a deceased patient's (“decedent”) records. This individual is the only person who, by law, has the authority to authorize access to or release a copy of a decedent's records, with limited exceptions.

Is Sutter Health better than Kaiser?

Kaiser Permanente is most highly rated for Compensation and benefits and Sutter Health is most highly rated for Compensation and benefits....Overall Rating.Overall Rating4.13.9Management3.53.4Culture3.83.63 more rows

What is the difference between Sutter Health and Sutter Health Plus?

Sutter Health Plus has a service area in which it offers healthcare coverage. Not all Sutter Health-affiliated hospitals, physician organizations and other healthcare services are in the Sutter Health Plus service area or network. Visit the Provider Locator for a list of participating providers and locations.

What is Palo Alto Medical Foundation?

Palo Alto Medical Foundation (PAMF) is committed to providing high-quality, cost-effective health care to our patients. We believe every patient deserves to be treated with respect, dignity and concern. We will do our best to serve you.

How long does it take to file a complaint with Palo Alto Medical Foundation?

Palo Alto Medical Foundation will be responsible for contacting you within 30 days of your complaint. You can also file a grievance directly with your health insurance company. A complaint may be made in writing or by calling: Palo Alto Medical Foundation. Attn: Patient Relations.

What is confidential treatment?

Confidential treatment of all communications and records pertaining to your care and stay in the facility. You will receive a separate “Notice of Privacy Practices” that explains your privacy rights in detail and how we may use and disclose your protected health information.

What information is required to give consent to a medical procedure?

Except in emergencies, this information shall include a description of the procedure or treatment, the medically significant risks involved, alternate courses of treatment or non-treatment and the risks involved in each, and the name of the person who will carry out the procedure or treatment.

How to report unexpected changes in health?

Report unexpected changes in health to the responsible provider. Keep appointments and , when unable to do so for any reason, notify the facility and provider as far in advance as possible. Arrange for a responsible adult to take you home after your surgery/procedure.

What happens if you are unable to participate in a treatment?

If you are unable to participate in those decisions, your rights shall be exercised by your designated representative or other legally designated person.

Do you have to be fully informed before transferring to another facility?

Be fully informed before any transfer to another facility or organization and be assured that the receiving facility has accepted your transfer.

What is the phone number for Palo Alto Medical?

For more information on becoming a new patient, call (888) 398-5677. Hours: Monday through Friday, 7:00 am – 7:00 p.m.

What time does PAMF open?

Hours: Monday through Friday, 8:30 am – 4:30 pm. Please contact Patient Relations if you have a concern or would like to provide feedback on an experience you had with PAMF. Media Department. Media Inquiry Line (news media only): (800) 428-7377. Additional Contact Information.

How to make an appointment with PAMF?

To make your primary care appointment, you can call your local clinic or login to My Health Online to request an appointment online. If you would like a same-day appointment, call early in the day when we are better able to meet your needs. Our greatest demand for urgent same-day appointments tends to come later in the day. If you can schedule non-urgent appointments for the morning or early afternoon, it’s easier for us to accommodate you. Routine physical examinations as well as chronic medical problems and follow-up care should be scheduled in advance.

What is PAMF family medicine?

Family medicine doctors at PAMF care for newborns, children, teenagers, adults and elderly patients, providing comprehensive care for every member of the family. Your family medicine doctor will work with you to ensure appropriate preventive care as well as treatment for acute and chronic conditions.

What to do when calling a doctor?

When calling your doctor's office, please have your chart number or personal information ready. Always give us your name, the name of the family member you are calling about, and as much information about the problem as possible. For instance, knowing your sick child's temperature is helpful. Your doctor or their medical assistant will return your call between patients or at the end of the day.

Is a family physician on call?

A family medicine physician is always on-call, but please reserve your calls for urgent matters. Clinic operators can reach the on-call physician 24 hours a day. Unless the problem is life-threatening, please call us before going to an emergency room or another healthcare facility.

Is PAMF open on weekends?

PAMF also has Urgent Care Centers throughout the Bay Area that are open evenings, weekends and holidays. In cases of true life-threatening emergencies, please call 911.

My Health Online

Stay connected with your doctors and access your medical records, anytime, anywhere.

Schedule a Video Visit

Get virtual care with your provider or a Sutter Walk-In Care clinician for non-urgent health concerns. Book a Video Visit through My Health Online to stay on top of your health.

My Health Online App

Download the My Health Online mobile app available at the Apple App Store and Google Play.