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PPCP may request previous medical records so that we may have the best understanding of your medical history.
Your medical records are the property of PPCP. A fee will be assessed to cover the cost of copying your medical records.
As a courtesy that we extend to our patients, Preferred Primary Care Physicians is pleased to process your insurance claim for reimbursement. However, you must realize that:
PPCP is not party to your health insurance contract. (2) Our fees are generally considered to fall within the acceptable range by most insurance companies, and therefore are normally covered up to the maximum allowance determined by each carrier. (3) Not all services are covered benefits on all insurance contracts.
The Palmetto Primary patient portals improve the way in which patients and health care providers interact. A product of meaningful use requirements, they provide patients with timely access to their health care and give patients access to their health information to take a more active role.
Patient Portal is a secure, convenient, and easy way to access your health information.
With your patient portal, you can be in control of your health and care. Patient portals can also save you time, help you communicate with your doctor, and support care between visits.
You can carry out any of the above-mentioned uses on the patient portal and remember to keep your login details and information confidential.
Download the healow™ app from App Store (iPhone) or Google Play (Android Phone).
After downloading the mobile app from the links provided above, you can go ahead and install the mobile app. Follow the steps below to access your portal after installing it.
Our Provider Contact Center (PCC) representatives can be reached at 855–696–0705 (Monday – Friday, 8 a.m. to 4:30 p.m. ET). To connect with an eServices representative, press or say 1 or EDI. Then, press or say 2 for all other calls and finally, press or say 1 or eServices.
Only one provider administrator per PTAN/NPI combination can initially register. If you are the first person to register a PTAN/N PI combination, you will be registered as the provider administrator and can add more users through the Admin tab. You can assign back-up administrators. Keep in mind that these administrators will have access to all information functions by default. You can also add provider users who have access to individual functions , such as eligibility or claims status.
You can participate in eServices if you have a signed electronic data interchange (EDI) Enrollment Agreement on file with Palmetto GBA. If you are already submitting claims electronically, you do not have to submit a new EDI Enrollment Agreement.
Palmetto GBA is pleased to offer eServices, our free Internet-based, provider self-service portal. The eServices application provides information access over the Web for the following online services: