over 70% patients expect to have a patient portal

How many patients are offered access to a patient portal?

Jan 30, 2017 · Summit boasts an estimated 70-percent patient portal adoption for its 400,000 active patients, compared to other provider offices that have compliance in the 5-10 percent range, according to Shenenberger. A full third of business is now done through the portal. “For us it’s a communications vehicle,” Shenenberger said.

What are the key features of a patient portal?

May 14, 2019 · The Health Affairs article, “Who Isn’t Using Patient Portals and Why? Evidence and Implications From a National Sample of U.S. Adults,” cites national health trend data. Here are the top five reasons why patients skip using the patient portal: Prefer to speak directly with physician—70%. No need to use the portal—57%.

Is a new communications model for patient portals necessary?

Among 1824 participants (70% response rate), 1392 (76.3%) were registered to use the portal and 17.6% had shared portal access with a care partner. Among portal users, 27.5% had also used the portal as a care partner for others, with 45.5% formally using care partner login credentials and 54.5% informally sharing patient credentials.

Do patients value the ability to view their test results?

Feb 08, 2022 · New Research Finds That Over 70% of Consumers Read Online Reviews When Considering a New Doctor Consumers cite insurance acceptance, location, and patient reviews as the most valued criteria for a ...

What percentage of patients use patient portals?

FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

Why do patients not use patient portals?

For some people, they avoid using the portals altogether for reasons like security issues, low health literacy, or lack of internet. Even for those who do access their accounts, there are still other disadvantages of patient portals.Nov 11, 2021

What age group is more likely to access their health information via a patient portal?

65–69 years oldRates of Internet and smartphone use, as well as broadband access, are all higher in patients 65–69 years old as compared to those ages 80 and older. Beyond access to technologies, other barriers include older adults' attitudes about use of technology to communicate about their health.Sep 6, 2018

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021

What is a reason for providers to be reluctant to use a patient portal?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

Who are using patient portals?

Overwhelmingly, patients use the portal to view their lab results (85 percent). Sixty-two percent of patients are also using the tool for more clinical tasks, such as scheduling appointments, completing paperwork, and refilling prescriptions.Apr 16, 2018

What year was the patient's bill of rights approved by the American Hospital Association?

1973Approved by the House of Delegates on February 6, 1973, the Patient's Bill of Rights was later updated and paired with a consumer-facing Your Rights as a Patient. It continues today as The Patient Care Partnership: Understanding Expectations, Rights and Responsibilities, available on www.aha.org.Nov 17, 2017

What is a disadvantage of patient portal?

The most frequently reported downside to patient portals is the difficulty providers often face in generating patient buy-in. Although providers are generally aware of the health perks of using a patient portal, patients are seldom as excited about the portal as they are.Feb 17, 2016

How do patients feel about patient portals?

Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16].

How secure are patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.