operational consequences of the patient portal

Office practices that have successfully adopted patient portals have seen many benefits, such as improved patient participation and satisfaction, better communication, more timely self-care by patients, and increased opportunities for physicians to better focus on high-priority patients.

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Do patient portals improve clinical outcomes?

May 11, 2018 · Patient portal implementation is a complex process that is not just a technical process, but it also affects an organization and its staff. We found barriers and facilitators at various levels that differed depending on hospital types (eg, lack of accessibility) and stakeholder groups (eg, sufficient resources) in terms of several factors. Our findings underscore the …

Why do hospitals without patient portals fail to implement?

Aug 09, 2011 · While the findings from this study are not generalizable, the study does highlight a potentially significant unintended consequence of encouraging patients to use a new patient portal. Patients may interpret the move as a signal from their physician that they will have less face-to-face time with their doctor, which in their mind is not a good thing.

What are the barriers to patient portal implementation?

of use of patient portal features. This measure is important in improving the usability of portals through user feedback, and also it can be linked with clinical data to document longer-term changes in patient behavior, clinical outcomes, utilization, and operational efficiency. In the majority of studies reviewed, the most frequently used patient portal features were similar

How do new services affect hospitals’ processes?

lower incomes, or are chronically ill. Patients are likely to use a portal when it is recommended by their providers and has functionality that supports patient activation. Portal training and technical support also will help patients to make the most of its tools and services. Actions to Take to Make Sure Your Portal Engages Patients

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

What are the benefits disadvantages and problems that can occur from using a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What are the benefits and challenges of using patient portals?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

What is the most common barrier to the use of the patient portal?

Conclusions: The most common barriers to patient portal adoption are preference for in-person communication, not having a need for the patient portal, and feeling uncomfortable with computers, which are barriers that are modifiable and can be intervened upon.Sep 17, 2020

What are the disadvantages of accessing your health care online?

Using an online symptom checker or relying on health websites to find out the root of your problem can lead to inaccurate self-diagnosis, which can result in increased anxiety, stress and fear. Heightened anxiety can exacerbate your symptoms and lead to other symptoms, which can leave you feeling worse.Jun 24, 2019

What are the disadvantages of patience?

You ignore the innovative wisdom that comes from going with your instincts and initial perspectives. You may too easily make allowances for team members' correctable challenges, compromising overall team performance.Aug 3, 2010

What are the disadvantages of personal health records?

Are there drawbacks to PHRs? Building a complete health record takes some time. You have to collect and enter all your health information. Only a minority of doctors, hospitals, pharmacies and insurance companies can send information electronically to a PHR that isn't part of a patient portal.

What is the advantage for a patient to using the patient portal?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

What are challenges for patients that do not have access to all of the PHRs?

Between underutilization of technology, lack of patient education, and inadequate health IT interoperability, patients and providers are struggling to ensure robust patient health data access.Underutilized patient portals.Ambiguous security protocols.Limited health data interoperability.Aug 11, 2016

What is a reason for providers to be reluctant to use a patient portal?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

How many patients actually use patient portals?

FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

Is there an inverse relationship between the amount of spin one hears about “the next big thing” and reality

There seems to be an inverse relationship between the amount of spin one hears about “the next big thing” and reality. First it was EMRs and virtual e-visits, then social media, and now patient portals seem poised to be next big thing. The drumbeat of vendors and pundits is unmistakable: physician that don’t adapt will be toast. It can all sound pretty convincing until you ask to see the evidence. What do patients think?

Is patient portal going away?

Patient portals are not going to go away. Having a patient portal is expected to be a requirement in the final Stage 2 Meaningful Use (MU) Requirements (June 2012) and is listed as a condition for advanced Patient Centered Medical Home (PCMH) accreditation by NCQA.