onslow memorial radiation oncology patient portal

Why choose Onslow radiation oncology?

Onslow Radiation Oncology is here for you or your loved one in the fight against cancer. One of your strongest assets in your treatment is knowledge. We believe in providing patients and their families with information about their illness and their treatments in an effort to help minimize anxiety and aid recovery through a strong mental attitude.

How do I request transportation to Onslow Memorial Hospital?

To request transportation, please call OUTS at (910) 346-2998. For people who are hearing- or speech-impaired, call (800) 735-2962 (TTD) or (800) 735-8262 (voice). Jacksonville Transit makes stops at Onslow Memorial Hospital throughout the day. Online, go to www.ci.jacksonville.nc.us and click on “Jacksonville Transit.”

What is Onslow Memorial cooled radiofrequency treatment?

Onslow Memorial proudly now offers Cooled Radiofrequency Treatment, a minimally invasive, effective treatment for chronic hip, knee and back pain. Click here to learn more.

Why choose Onslow memorial for your back pain treatment?

Highly-detailed CT imaging, 24/7 access to laboratory testing and services, and other diagnostic services provide the answers for faster, more accurate diagnoses. Onslow Memorial proudly now offers Cooled Radiofrequency Treatment, a minimally invasive, effective treatment for chronic hip, knee and back pain.

What is the phone number for Onslow Memorial Hospital?

Onslow Memorial Hospital Main Number: (910) 577-2345. Any mail and flowers should be addressed to the patient by name, in care of:

How many people can sit in Onslow Memorial Hospital cafeteria?

Onslow Memorial Hospital's cafeteria, now with a seating capacity of 150, is where visitors will find superior quality and a wide selection of menu items, featuring our hot entrée bar, 30-item salad bar, and our grill that serves popular short-order items. The cafeteria is open 24 hours a day (with brief closings for cleaning and preparation), 7 days a week.

Can I get to the hospital via public transportation?

Onslow United Transit System (OUTS) can provide people with non-emergency transportation services through our Demand Response or Dial-a-Ride program. The OUTS hours of operation are 7:30 a.m. to 4:30 p.m., Monday - Friday. To request transportation, please call OUTS at (910) 346-2998. For people who are hearing- or speech-impaired, call (800) 735-2962 (TTD) or (800) 735-8262 (voice).

What is patient portal?

The Patient Portal is a secure online website that gives you convenient 24-hour access to your personal health information and medical records from anywhere. For more information, click here.

How early can you arrive for a new patient?

New patients (your first visit) should arrive 30 to 45 minutes prior to their appointment.

Does Onslow Memorial Hospital pay insurance?

Because a health insurance policy is a contract between a patient and an insurance company, in no way can Onslow Memorial Hospital guarantee payment of an insurance claim. Should an insurance company deny or pay only a portion of an insurance claim, it is the responsibility of the patient to dispute the claim with the insurance company. Patients are expected to pay all unpaid insurance claims. If you have any additional questions regarding this policy, please contact the Patient Accounts Office at (910) 577-4703.

Does the Food and Nutrition Services Department have a guest tray?

Our Food and Nutrition Services Department offers several special programs. For example, we provide one guest tray, free of charge, at each meal for a pediatric patient’s family member or visitor. In addition, it is our policy to offer guests complimentary coffee and/or ice tea.

Appointment Information

Appointments can be anytime during normal business hours Monday through Friday.

New Patient Information

Plan to arrive at least 20 minutes prior to your first appointment to ensure a smooth transition to our practice. Please bring to your appointment the following:

Late Appointment Cancellation Policy

If an appointment must be cancelled or rescheduled, please notify us at least 24 hours in advance. Cancellations made less than 24 hours prior to the scheduled appointment time, as well as no shows, will be charged a fee of $25.00.

Cell Phone Policy

Please do your best to silence your cell phones upon entering our practice to better serve you and our patients.

Prescription Refill Requests

Please allow up to 48 hours for prescription refill requests to process. You may request a refill by calling our office.

Insurance Policies Accepted

We accept most major insurances. Always check with your insurance company before selecting a physician.

Privacy Policy and Patients' Rights

As a patient, you are a partner in your care. Consequently, you have rights and responsibilities. Click here to download printable versions of our Patient Rights and Responsibilities form.