office of the patient advocate report card

What is the Office of the Patient Advocate’s Medical Group report card?

The Office of the Patient Advocate’s Medical Group Report Card ratings for Medicare Advantage Members 2019-20 Edition are now available. Each year, participating medical groups who have Medicare HMO health plan members are reviewed to determine if the medical care provided meets national standards for using treatments proven to be effective.

How does the Office of the patient advocate rate health plans?

The Office of the Patient Advocate rates health plans and medical groups using health care perfor​mance measures based on quality of medical care and patient​ experience. This website provides information to help consumers compare health plans and medical groups, track consumer complaints and identify patient rights and health care resources​.

Is there a Medical Group report card for Medicare Advantage 2019-20 edition?

Medical Group Report Card – Medicare Advantage 2019-20 Edition​​ The Office of the Patient Advocate’s Medical Group Report Card ratings for Medicare Advantage Members 2019-20 Edition are now available.

What is OPA complaint?

OPA’s annual Complaint Data Report provides a meaningful analysis of consumer health care ​complaints ​, enabling the identification of systemic problems or disparities and the promotion of effective complaint resolution efforts. The report provides the legislature and other stakeholders with information about the state’s health care consumer assistance centers and consumer complaints reported to the Department of Managed Hea​​​​lth Care, Department of Health Care Services, Department of Insurance, and Covered California. In alignment with our efforts to publicly report accessible data on the quality of California’s health plans, OPA also reports a complaint performance metric that allows consumers to compare health plans’ complaint rates (annual complaints against each health plan per plan member).​​​​

What is OPA in California?

OPA displays clinical performance and patient experience data for the state's largest HMO and PPO health plans on the Health Plan Report Card​. These plans are responsible for providing health care services to more than 15 million commercially insured Californians.