nyee patient login

What's new at nyee?

In addition to our main campus near Union Square, NYEE is growing a network of satellite offices and freestanding ambulatory surgery centers, making access to the newest diagnostic services, advanced treatments, and clinical trials more convenient to our patients’ workplaces and homes.

How do I create an account on the patient portal?

Login to experience the features of each site. You must have a registered email address and security code in order to create an account on the patient portal. Please call us at 800-826-4631 to register your email address and to obtain the security code.

What can I do in the patient portal?

Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center. If you have a child under age 18 years, you may be given access to your child's patient portal, too. Providers can also get in touch with you through the portal.

What is a hospital bill?

The hospital bills for charges related to services, supplies, equipment, or room used during your stay (this is known as the technical or facility bill). The physicians caring for you bill for charges related to their professional services and/or interpretation of tests (this is known as the professional bill).

Can you get more than one bill at Mount Sinai?

When you receive care at Mount Sinai, depending on the services rendered, you may receive more than one bill. For example, if you have a visit with one of our physicians and you also have blood drawn for lab tests, you may receive a bill from your physician and a separate bill from the lab.

Does Mount Sinai bill match EOB?

There are several reasons why the amount you owe on your EOB might not match your Mount Sinai bill. Generally speaking, your EOB should match your bill, unless your insurance company does not cover certain services. Your EOB is combining several visits together, while Mount Sinai bills for each individual visit.

Senior Clinician click to expand contents

Place an outside referral for the referral in EPIC and make sure attending signs the order. Directions below on how to submit a general Ophtho referral for St. Lukes in EPIC

EHHOphtho Chief Teaching Senior click to expand contents

Once medical records from the visit are faxed over, upload into Epic and write a summary of the findings as a note. This can be entered as a telephone encounter.

Access to Care Team click to expand contents

Confirm patient has active charity care (CC). If patient does not have CC, fill out REAP referral form to obtain Emergency medicaid (EMC/CC)

Cost click to expand contents

The cost of an appointment for patients with NYEE sliding scale coverage is $10. Surgeries will cost approximately $100 per procedure.

Wait time click to expand contents

It takes about 3 months for an ophthalmology appointment to be scheduled.

Contact Information click to expand contents

Walk-In hours are any time between 8:00AM and 9:30PM, but patients have a better chance of being seen if they walk-in around 5pm. It can take up to 3 hours for a walk-in patient to be seen.

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of patient portal?

The Benefits of a Patient Portal. You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved.

How old do you have to be to access a child's patient portal?

If you have a child under age 18 years , you may be given access to your child's patient portal, too. Providers can also get in touch with you through the portal. You may receive reminders and alerts. You will receive an email asking you to log in to your patient portal for a message.

How much does an e-visit cost?

For minor issues, such as a small wound or rash, you can get diagnosis and treatment options online. This saves you a trip to the provider's office. E-visits cost around $30.