nxsys patient portal

How do I access my Patient Portal?

To access your patient portal, you must first find and select the state where you received care. We’re committed to providing you with personalized, compassionate care and access to your medical records online. Here you’ll find information for Ascension patients.

How do I contact NEXSYS tech support?

Please contact our support team at (800) 985-2488. Need help? Call us at (800) 985-2488, or email us at Support@NexsysTech.com.

What if I’m having issues logging into my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What does my employer do in the CoxHealth Express patient portal?

Your employer participates for health risk assessments, fitness, nutrition, wellness campaigns and preventative care. If you're a registered CoxHealth Express patient portal user, you can access the portal through the link above. Haven't registered yet?

How is health information stored?

Your health and financial data are stored using secure encryption and security technology to protect your information . Patient information is always encrypted, firewall-protected and is under surveillance 24/7.

How long does it take to connect Nuvance Health to my health app?

fitness trackers, dietary trackers). Once we receive your request, we will be in touch (typically within two business days ) with next steps. Use this form to request connection.

Can providers update results?

Providers will update results and answer questions during their regular daily visit. If patients have questions about information in the portal, they can ask a member of the care. If a patient receives results after the provider has already done daily rounds, they will be discussed on the next visit.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019. At that time, patients may begin using the Patient Portal to message their care teams, see their medical notes, look at their lab and test results, and more. Only medical notes, messages and results from September 7, 2019, or later will appear in the Patient Portal.

What is the MHS Genesis portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. On September 7, 2019, MHS GENESIS went live at CAL MED and all of its clinics.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS. If patients go to a site without MHS GENESIS, their care teams will still be able to view their MHS GENESIS records through the Joint Legacy Viewer software. Patients should stay registered in RelayHealth and Tricare Online so that they can continue to use it if needed when they PCS.

What will I notice about what's new with MHS GENESIS?

With the MHS GENESIS Patient Portal, patients will now be able to directly request appointments and view provider notes. In addition, test and lab results will automatically appear in the Patient Portal.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

With MHS GENESIS, all patient records will be found in one single records system. In addition, for the first time ever, all military branches will use one electronic health records system so that no matter where patients receive their care, their records will follow them.

Why have we upgraded our patient portal?

We've upgraded our patient and wellness portals to help make managing your health easier than ever before. To access the tools you need, please carefully read the options and choose the one that's right for you.

Can you use email to verify clinic?

If you know the email address your clinic has on file for you with their office, you can use that to verify your account instead.