norton healthcare patient portal

How can the Norton Healthcare Access Center help you?

Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your appointments. Schedule your next appointment, or view details of your past and upcoming appointments. E-Visit.

How do I obtain personal health information from Norton Healthcare?

For more than 130 years, Norton Healthcare’s faith heritage has guided its mission to provide quality health care to all those it serves. Today, Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond.

Who is Norton Healthcare?

Norton Healthcare’s newest primary care office, Norton Community Medical Associates – Springhurst, opened its doors on May 2, 2022. Along with primary care services, Norton Community Medical Associates – Endocrinology opens in the same location to serve patients who need specialty care for diabetes and related conditions.

Can I pay my Norton Healthcare Bill online?

Health Care Mask Requirements. A Kentucky executive order requires patients, visitors and employees to wear masks in patient care facilities such as hospitals and doctors’ offices beyond June 11, 2021. Norton Healthcare requires children ages 2 …

Do you have to wear a mask in a hospital?

All visitors are still required to arrive wearing a mask. All visitors must receive a visitor’s pass and must wear the badge while in the hospital. All visitors must be 18 or older, unless a special exception is granted. Anyone who is ill is asked to not visit or accompany patients.

How many primary caregivers are allowed in a hospital?

Primary caregivers: Up to two designated primary caregivers are allowed for the length of the child’s hospital stay and can visit the child at any time. Primary caregivers must be age 18 or older unless they are the parents/guardians of the patient.

How to contact Norton Healthcare?

Norton Healthcare Access Center. (502) 629-1234 or toll-free (888) 4-U-NORTON (486-6786) By placing one phone call to the Norton Healthcare Access Center, our knowledgeable representatives will quickly and easily help you arrange your health care needs. The access center can help you with the following services:

Your Online Health Management Tool

The Patient Portal is an online health management tool for customer-owners provided by Cerner® and the Alaska Native Medical Center and Norton Sound Health Corporation.

How do I sign up for Patient Portal?

If you would like to sign up for a Patient Portal account, please speak with the front desk staff or your provider at your next appointment.

Disclaimer related to limited health record information

Please note that Patient Portal provides limited access to your health record and will not include all of the information related to your treatment. You can view the following:

Contact Information

For a complete copy of your personal medical record or questions, please call medical records at (907) 443-9733.

Release of Information Form

Click on Complete Request below to submit an online release of information authorization. Once submitted, your request will be processed within 14 business days. Patient requests will be released to the patient’s MyNortonChart account if an active account is available.

Submit Documentation – Patient Request Completed Above

Supporting documentation may be indicated at the time of your request for release of medical information. You may now submit this required documentation online and a Health Information Management associate will verify and process the documents.

Submit Documentation

If you are the patient’s attorney or insurance representative and have an authorization form completed by the patient please feel free to upload both your request letter and copy of the signed authorization form here.

Contact Us

Health Information Management associates can be reached between the hours of 8 a.m. and 5 p.m., Monday through Friday, at (502) 629-8766 or via email at RequestStatus@nortonhealthcare.org. Please allow up to two business days for e-mail response.