north idaho eye institute patient portal

North Idaho Eye Institute, Coeur D Alene, ID - Healthgrades

Contact Us - kh

Providing compassionate and exceptional eye care

Thank you for trusting us with your eye care needs. Our physicians and staff are committed to medical excellence in a compassionate environment. We measure our success by our patient’s satisfaction and exceptional medical outcomes. For your convenience, we have three locations: Coeur d’Alene, Post Falls and Hayden.

In order to serve you efficiently, we ask that you bring to your appointment

Insurance cards – if you need a referral, please contact your PCP to ensure that they have sent one on your behalf.

If your appointment is for a Comprehensive Eye Exam, please allow approximately one and a half hours and anticipate having your pupils dilated

Your vision will be blurred for an average of 3-4 hours. Many of our patients are able to drive home with the aid of sunglasses for glare. If you have not had the experience of pupil dilation, for enhanced safety, it is advised to bring someone to drive you.

Billing Processes

Please click here for a downloadable pdf of a Billing Consent form that contains the following information.

MEDICARE PATIENTS

North Idaho Eye Institute, Post Falls Eye Clinic, North Idaho Cataract & Laser Center all accept assignment. If you do not have a supplement insurance that covers the deductible and/or co insurance, you will be expected to pay those amounts at the time of service. Coeur d’Alene Optical does not accept Medicare assignment.

NO INSURANCE

If you have no insurance, payment is expected at the time of service. In these situations, we do offer a 15% discount on all charges for payment with cash.

INSURANCE

If you have insurance, please have your insurance card available for the front desk. North Idaho Eye Institute, Post Falls Eye Clinic, North Idaho Cataract & Laser Center are contracted with a large number of insurance companies.

REFERRALS

It is your responsibility to ensure that our office receives the referral your insurance company requires before your visit. If our office does not receive a referral, you have the choice of rescheduling your appointment or being responsible for full payment of our eye exam charges.

SERVICE CHARGE

A service charge to cover the cost of postage and billing services of $5.00 per month may be charged to overdue accounts and late co-payments. In addition, interest at the rate of 12% APR may be applied to overdue accounts.

PAYMENT PLANS

If you have a need to establish a payment plan, please contact the business office at the number listed below.

Help Improve Healthgrades

Does North Idaho Eye Institute offer virtual visits or other telehealth services?

Be the first to leave a review

Dr. Smith and North Idaho Eye Institute are Amazing! I was referred to Dr. Smith by a friend of mine, who had great confidence in her. I had cataract surgery in both eyes, and then a follow-up LASIK surgery in one eye, to obtain 20/20 distance vision in both eyes. Dr. Smith and her staff are very professional, but also warm and caring.