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Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.
Currently you must be a ChristianaCare patient or use ChristianaCare services to create or access your Portal. What can you do with your portals? Message your provider, even include attachments.
Similarly, doctors’ perceptions of portals are also important, as they may use a portal to communicate with patients [ 5] and therefore need to be confident with its functions. Theories in health care information technology suggest that user perceptions can predict the acceptance and use of new technologies [ 58 - 60 ].
You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.
The Portal serves as a central location for submitting submissions, viewing submission statuses, and reviewing communications from the FDA.
No. After July 17, 2019, all biomarker qualification program submissions will be transmitted through the NextGen Collaboration Portal.
Portal will attempt to import your organization’s DUNS number automatically by performing a search in the Organization Information section. In some cases, DUNS number will have to be entered manually. So, please have this information available at the time of registration.
CDER NexGen Portal allows you to register Alternate Contacts and Partner Organizations (i.e. consortium, workgroups, etc.) to your DDT program. Alternate Contacts are individuals within your organization that will receive email notifications regarding updates regarding the DDT submission status.
Partner Organizations will receive a separate email notification when the status changes for a DDT submission. Partner organizations will not have access to FDA communications or submission documents, and they must contact the primary Requestor to receive access to Portal documents.
When you use the Patient Portal Web Shortcut, you can communicate with your physician to stay on track with your care plans, monitor and share your health information, and request refills from within the app.
For more than 46 years, NextGen Healthcare has designed and deployed solutions that empower our clients to transform healthcare. To date, our solutions have garnered many industry accolades, but we’re most proud that our work has helped improve the lives of patients and providers. We continue to innovate at the front lines of wellness, alongside our many client partners, to make healthcare better for everyone.
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To use a saved patient payment card, select "Use a saved credit card". If there are multiple cards on file, click the drop-down to select the desired card. To manually enter a new card, select "Use a new credit card". Then, populate the Name on Card, Card Number, Expiration Date, and three-digit CVV code.
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The inputs are the material (eg, hardware and software) and nonmaterial (eg, leadership) components that facilitate or impair the establishment or use of the portal. Processes include the interactions of the users with the portal. Outputs comprise the results of the implementation or the use of the portal. Through the analysis, we identified 14 themes within these three categories, shown in Textbox 1.
Promoting patient involvement in health care delivery may lead to improved quality and safety of care [14,15] by enabling patients to spot and report errors in EMRs, for example [6]. Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16]. Portal use may reduce in-person visits, visits to emergency departments, and patient-provider telephone conversations [3,8-10,12,16]. Despite the potential of portals, already used in the ambulatory setting for some time, implementation in the inpatient setting has only recently gathered momentum [17-19]. The inpatient setting presents additional challenges for implementing patient portals [18,20]. Clinical conditions leading to hospitalization are often acute and the amount of medical information generated during this time can be extensive, which may overwhelm patients [20] and challenge information technology to rapidly display this information.
While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.
Hospitals and other health care organizations can facilitate patient access to their EMR information through patient portals. Patient portals can provide secure, online access to personal health information [1] such as medication lists, laboratory results, immunizations, allergies, and discharge information [2]. They can also enable patient-provider communication using secure messaging, appointments and payment management, and prescription refill requests [2,3].
The systematic search identified 58 articles for inclusion. The inputs category was addressed by 40 articles, while the processes and outputs categories were addressed by 36 and 46 articles, respectively: 47 articles addressed multiple themes across the three categories, and 11 addressed only a single theme. Nineteen articles had high- to very high-quality, 21 had medium quality, and 18 had low- to very low-quality. Findings in the inputs category showed wide-ranging portal designs; patients’ privacy concerns and lack of encouragement from providers were among portal adoption barriers while information access and patient-provider communication were among facilitators. Several methods were used to train portal users with varying success. In the processes category, sociodemographic characteristics and medical conditions of patients were predictors of portal use; some patients wanted unlimited access to their EMRs, personalized health education, and nonclinical information; and patients were keen to use portals for communicating with their health care teams. In the outputs category, some but not all studies found patient portals improved patient engagement; patients perceived some portal functions as inadequate but others as useful; patients and staff thought portals may improve patient care but could cause anxiety in some patients; and portals improved patient safety, adherence to medications, and patient-provider communication but had no impact on objective health outcomes.
Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.
Organizational factors: culture of a health care organization; decisions and actions it takes when an initial consideration is made to implement a patient portal
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