myuhs.com patient portal

How do I contact UHS MyChart?

We are available to help you by phone or email. Disclaimer: You can now access your health records through a 3rd party application from a phone or tablet. If you have any UHS MyChart portal questions or 3rd party application questions, please call (607) 584-4004, Monday - Friday, 8:00am - 5:00pm.

How do I contact University Health customer service?

For questions, please call customer service at 210-358-9500 or toll free at 877-766-5533, Monday – Friday, 8:30 a.m. - 5 p.m. You also may email University Health at UHS.PBS@uhs-sa.com.

How do I pay my university health CareLink Bill?

You also may email University Health at UHS.PBS@uhs-sa.com. CareLink members receive a separate bill. This bill cannot be paid through MyChart. Please pay your CareLink bill online or call 210-358-3353 to pay by phone. View health information, request an appointment, message your provider, pay your bill, and more.

How do I access my UHS Medical History?

Please note, your UHS medical information for approximately the past 3 years only will be in your MyChart account. If you have questions about your prior medical history, please talk with your provider. Already have an account? Pay your bill online here. You'll also find information on how to pay by phone or by mail.

Pay a Bill

Pay your bill online here. You'll also find information on how to pay by phone or by mail.

Frequently Asked Questions

We are here to help answer any questions you may have about MyChart at UHS.

Do You Have Questions About MyChart?

Read our MyChart Frequently Asked Questions on topics about enrollment, after enrollment, your health record, MyChart for families and technical issues.

Download the MyChart Mobile App

Securely access your health information from your mobile device by downloading the MyChart mobile app. With the mobile app, you can conveniently manage care for yourself and your family members from anywhere.

What is the number to call for UHS?

If you need assistance please contact the Nurse Advice Line at (512) 475-6877 (NURS) Find out what to do in a non-emergency situation while UHS is closed. For severe or potentially life-threatening medical or mental health emergencies. call 911 or go to a local hospital emergency room.

When will we be able to access medical records?

Beginning April 5 we will be making it easier for you to access your medical record. This is due to a new provision in the law called the 21st Century Cures Act.