mymongen patient portal

What is the mymonhealth patient portal?

Welcome to the MyMonHealth patient portal, a private and secure online management tool, providing easy online access to part of your medical record. This access may also be granted to a parent or child of a patient. Look for lab results, radiology reports,discharge documents and patient instructions from your visits.

How do I sign up for mymongen?

Visit Mon General Registration Fill-out your MyMonGen Registration card and present it to the registration staff at Mon General * Please Note: You must have a valid photo ID to sign up. Or Visit: MonGeneral.Com/MMG *Please Note: By filling this form out, it does not give you access to the site.

What can I do in the patient portal?

Our patient portal was just upgraded to offer a fresh new look, faster access, and easier to navigate menus. Communicate with the office Request prescription refills Request and confirm Appointments

What can I look for in mymonhealth medical records?

Look for lab results, radiology reports,discharge documents and patient instructions from your visits. Other information in the patient’s electronic medical record is available, such as medications, allergies, immunizations, health issues and Advance Directives. MyMonHealth is HIPAA-compliant, and your personal health information is protected.

How do I register for the Patient Portal?

Visit Mon Health Medical Center or a Mon Health Clinic and ask the registration staff to sign you up for the portal access. OR Self-enroll for the Patient Portal by using your legal name at the following link: https://mymongen.iqhealth.com/self-enroll.

How do I gain access to my portal account?

Once you have been signed up for the Patient Portal, you will receive an email from Cerner Health asking you to claim the invite. You will need to set up a username, password, and security questions for your account. If the invite is not in your inbox, please check your junk/spam mail.

How do I reset my password for my portal account?

To reset your password, you can click the Forgot Password link. This will then prompt you to enter the email that is associated with your portal account and a reset link will be sent.

How do I reset my security questions for my portal account?

To reset your security questions for your portal account, you will need to call Cerner Health at 1-877-621-8014.

Can I have 2 portal accounts associated to the same email?

No. You are only able to have one unique email address associated to a Patient Portal account.

How do I gain access to my parent, spouse, or child's portal account?

You would need to be added as an Authorized Representative for their Patient Portal account. This can be done at any Mon Health Registration point. The Healthelife app allows family sharing for up to six family members.

What do I do if I see another person's Health Information in my portal account?

You need to report this immediately to Mon Health Medical Center Medical Records/HIM at 304-598-1375.