mylvhn patient portal

How do I sign up for mylvhn?

Follow sign-up instructions after selecting “Sign Up Now,” or visit LVHN.org/MyLVHN.for more information. If you are a parent or legal guardian and you do not have access to your child’s MyLVHN account, do not try to create a new MyLVHN account for your child.

What happened to the former mylvhn patient website?

As part of Lehigh Valley Health Network's new electronic medical record system launch, our former patient websites have closed, including the former MyLVHN. We invite you to register for our new MyLVHN patient website. (www.MyLVHN.org)

What is the new patient portal called mylvhn Hazleton?

You can use a separate patient portal called MyLVHN Hazleton to interact with your doctor and securely view your medical information online. It's the same patient portal you may have been using, but now it has a new name. What can I expect at my first appointment now that Epic is live?

How do I get access to mylvhn through a proxy?

Proxy Access - Birth parents or legal guardians may request proxy access to a minor’s (under the age of 18) MyLVHN account by completing the Proxy Access Authorization Form at your child’s provider’s office.

How to stop using MyLVHN?from mylvhn.org

Discontinuing Use of MyLVHN - You can stop using MyLVHN at any time by contacting your provider’s office by secure message through MyLVHN or by phone.

What is the phone number for Lehigh Valley Health Network?from mylvhn.org

If the proxy does not have an LVHN provider, they should call Lehigh Valley Health Network’s Medical Record Department at 610-402-8240, Monday through Friday from 8:00am to 5:00pm. Lehigh Valley Health Network reserves the right to revoke proxy access at any time for any reason.

How long does it take for Lehigh Valley Health Network to respond to a message?from mylvhn.org

Messaging to your provider should be used for non-urgent health care needs. Please allow up to 2 business days for a response. Furthermore, with respect to any electronic messages sent by the patient, Lehigh Valley Health Network is only able to respond to such messages based on the information provided by the patient. If there is insufficient information provided, Lehigh Valley Health Network will be unable to provide accurate and reliable services.

Is Lehigh Valley Health Network secure?from mylvhn.org

Lehigh Valley Health Network is pleased to offer secure access to your health information via a secure, yet easy-to-use patient portal system called MyLVHN. These Terms & Conditions outline Lehigh Valley Health Network’s practices and our sensitivity to your right to privacy. Lehigh Valley Health Network reserves the right to revoke access of MyLVHN.org at any time for abusive use of the system.

Why is the MyLVHN app important?

Having the MyLVHN app is important for accessing features like video visits and other video screenings.

How to schedule a LVHN?

You'll receive a notification when you are eligible and can schedule. Essential workers should fill out the essential worker questionnaire in MyLVHN. People who are new LVHN patients and have medical conditions, should fill out the COVID-19 Ages 18-64 Vaccine Request in MyLVHN. When it’s your turn and supply allows, you can schedule through MyLVHN or by calling 833-584-6283 (833-LVHN-CVD).

Is MyLVHN a website?

MyLVHN is available as a website as well as a smart phone app. Website: From a computer connected to the Internet, visit MyLVHN.org. App: From your mobile device, download the free MyLVHN app (available for Apple or Android devices).

Can you request proxy access at LVHN?

If you are a parent or guardian to a child or another person, request proxy access at their next LVHN, LVPG or Coordinated Health appointment. Proxy access lets you schedule appointments, check immunization records and set up LVHN Video Visits on their behalf. In order to set up proxy access, you will also need your own MyLVHN account.

Screenshots

Lehigh Valley Health Network (LVHN) offers you secure access to your medical record across LVHN’s spectrum of care.

App Privacy

The developer, Lehigh Valley Health Network, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

Privacy practices may vary, for example, based on the features you use or your age. Learn More

How often does my LVHN bill reflect new balance?

Balances will appear on MyLVHN as soon as patient liability is due. Your billing statement will reflect any new balance every 30 days or at your next billing cycle.

How many statements are there in LVHN?

The LVHN billing cycle is a total 4 statements during 120 days. If you require more time to pay your balance, please call our office to be set up on a payment plan. Our payment plan guidelines are a minimum payment of $25.00 a month with a maximum of three years in length.

Why is Epic used in Lvhn?

Epic was selected as LVHN's new electronic medical record (EMR) system provider because of its excellence in the field of electronic medical record services. More than half of the population of the United States - more than 180 million people - has a medical record on an Epic system.

What to do if you have additional questions about LVHN?

If you have additional questions or have a special request during your visit, please speak with any LVHN employee. We are here to help you.

What is pastoral care at Lvhn?

Pastoral care services also are available at each LVHN hospital to support and attend to patients’ diverse spiritual needs.

How many visitors are allowed in LVHN waiting rooms?

In all LVHN surgery waiting rooms, two visitors are permitted per patient. Visitors are being seated at least six feet away from one another. Visitors are encouraged to use the EASE app, which sends real-time updates to loved ones. Visitors who drive patient for surgery are asked if they are willing to leave their phone number and go to another location so they can be called when the patient is ready for discharge.

How many visitors are allowed per patient?

Two visitors are permitted per patient. No children under 12 are permitted, unless approved by patient care services leadership. No visitors are allowed for patients with COVID-19, except for clergy and for patients who are at end-of-life.

What time can you visit the hospital?

Visitors are allowed from 9 a.m. to 8 p.m. Exceptions may be considered and approved by patient care services leadership.

How many support adults can a parent/guardian visit at a time?

Exceptions may be considered and approved by patient care services leadership. Neonatal intensive care unit (NICU): Parents/guardians may designate up to four support adults who may visit one at a time with a parent/guardian in attendance from 9 a.m.-8 p.m.

Can you eat in a patient's room?

However, visitors should not eat or drink in the patient’s room. Visitors should visit the café to eat or purchase a drink. Elevator capacity remains limited to allow for social distancing. Visitors must abide by the signage posted in each elevator.

What is LVHN Patient Portal?

LVHN Patient Portal is a personalized, secure website that enables you to manage healthcare interactions and communicate with your healthcare providers at Lehigh Valley Health Network at any time, 24/7. This convenient online connection puts you in control of your healthcare from any web-enabled device.

Benefits of LVHN Patient Portal

The LVHN Patient Portal is a secure way to manage your health, offering a 24/7 connection to the LVHN Patient Portal and your important health information. Through the portal you can:

How to Access the LVHN Patient Portal Login

To access the right portal option for you, select the state where you received the service.

How to Signup on to LVHN Patient Portal

You can also signup on the LVHN Patient Portal by following the procedures outlined below.

MyLVHN Patient Portal Mobile App

Enjoy the convenience of accessing your medical records and health information while away from your computer via your iPhone/iPad or Android device, including fax and email capability. If you currently use the LVHN Patient Portal to connect to our hospitals on your computer, this app extends that accessibility to your mobile devices.

How to Use MyLVHN Patient Portal App

To share information with the LVHN Patient Portal App, you will need to install the app and look for your primary healthcare organization.

What is LVHN in medical?from lvhn.org

Lehigh Valley Health Network (LVHN) continually strives to contain costs and maintain our commitment to excellence in medical care by ensuring every appropriate effort is made to collect money owed to the health network for services provided.

How often does LVHN send out a bill?from lvhn.org

You may request an itemized bill at any time. After receiving services, LVHN sends up to four written statements, usually one every 30 days, as long as your account remains open with a balance due. It is your responsibility to follow up with your health insurance carrier to ensure timely payment is applied to your account. If payment has not been made within 45 days from when you received service, you should contact your insurance carrier. If no payment arrangements are made and your account becomes delinquent, LVHN may forward your account to a collection agency or attorney.

What is a patient bill?from lvhn.org

Patient is billed – You’ll receive a bill in the mail for any unpaid balances not covered by your insurance company. These include copayment (a flat fee you pay each time you receive a particular service), deductible (the amount you must pay each year for health-related expenses before your insurance company begins paying) and coinsurance (the percentage of each claim above the deductible that you pay).

How to pay a bill on a bank account?from lvhn.org

Tap or click the "Menu" button and then, under "Billing," select "Billing Summary.". Click Pay Now for the account on which you want to make a payment. Enter the amount to pay along with your credit card or bank account information. Click Continue.

Does LVHN have a deductible?from lvhn.org

LVHN bills Blue Cross for all inpatient and outpatient services. Most Blue Cross plans include a deductible and /or coinsurance, which you are responsible to pay.

Do you have to pay copays for LVHN?from lvhn.org

Depending on where you are receiving care within LVHN, your insurance company may require you to pay a copayment (a flat fee you pay each time you receive a particular service). Insurance is billed – As a courtesy to you, we bill all insurance carriers, including Medicare, Medicaid and commercial carriers.

Have questions?from lvhn.org

LVHN financial counselors are ready to help answer your insurance, billing and payment questions. Call us at 484-884-0840.