mychildren's patient portal

What can I do on the mychildren'sla patient portal?

On this secure platform, which is accessible from a computer or smartphone, you can send messages to your care team, view health information and so much more. As a MyChildren'sLA Patient Portal member, you can: To help keep our patients’ health information safe, access to the patient portal is based on the patient’s age.

What is message on the MyChildren’s Portal?

Messaging on the MyChildren’s portal is a secure, web-based service that allows you to send non-urgent questions to your care team at Boston Children’s Hospital. What types of questions can I send my care team? You can send non-urgent questions about prescriptions, test results, medical questions, referrals, and follow-up information.

What is MyChildren’s?

MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. How can I use MyChildren’s? Who can participate? What is MyChildren’s? MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. Using MyChildren’s, you can: Who can sign up for a MyChildren’s account?

How do I contact children’s health centers?

Call our support helpline 24/7 at 1-877-621-8014. Children’s Health Centers make each patient visit easier with Patient Portal. Patient Portal is a secure portal that helps you manage your child’s care for each visit.

Formula Recall

The U.S. Food and Drug Administration has recalled lots of Similac, Alimentum, and EleCare powdered formulas due to reports of Cronobacter sakazakii and Salmonella Newport infections.

COVID-19 Updates

REMINDER: With a high transmission rate of COVID-19 in the community, it’s now more important than ever to fill out your pre-clinic visit screening questionnaire.

How to enroll in MyChildren's?

To enroll in MyChildren’s, ask the Patient Registration staff on an inpatient unit. You can also enroll by calling Children’s Health Information Management at 612-813-6216. Patients under 18 must have their parent/legal guardian request a MyChildren’s account.

What is a mychild?

MyChildren’s is an online resource offered by Children’s Minnesota to give you secure access to parts of your Children’s medical record on your computer or phone.

How to find MRN in a hospital?

You can get the patient's MRN any of the following ways: The patient's MRN can be found on: discharge documents, clinic notes, the patient's hospital bracelet or a billing statement. Call 866-355-0385 and select Option 1. Call Medical Records at 202-476-5267 and select Option 7.

What to do if your child is in a life threatening emergency?

Please do not use the patient portals if your child requires immediate assistance. Call your physician's office directly . If it is a life-threatening emergency, call 911.

Signing up for MyCookChildren's

If you do not have an account, setup is easy and can be done at any of your child's doctors' offices, or you can use one of the button options below.

Primary Care

Cook Children's pediatrician offices are offering video visits to help provide the quality pediatric care you expect from Cook Children's. These visits can be done from home on a phone, tablet or computer with a webcam. In preparation for a visit:

Urgent Care

Connect to Cook Children's urgent care team without leaving the comfort of your home. Cook Children's patients with a MyCookChildren's account now can video chat with one of our medical experts for non-urgent medical conditions without visiting the doctor's office.

Specialties

Cook Children's patients with a MyCookChildren's account now can access our Specialty Video Visit service to have a remote visit with their current Cook Children's specialist.

Questions on your MyCookChildren's account

For any questions not answered above, please email mycookchildrens@cookchildrens.org.

Need help with your video visit?

For technical questions or connection issues call the Virtual Health Help Desk at 682-885-2300.