mycare patient portal westchester medical center

What is the MyCare patient portal?

The myCare Patient Portal is a secure online website that provides our patients with convenient 24-hour access to personal health information including: medical history, medication lists, discharge instructions, test results, educational materials and non-urgent communications with participating WMCHealth providers.

How will Westchester Health Use my information on the patient portal?

Westchester Health will access and use your information on the Patient Portal in accordance with the Westchester Health Patient Portal Consent Form which you must complete in order to access the portal and Westchester Health’s Notice of Privacy Practices.

How secure is the patient portal?

It uses the latest encryption technology to deliver secure communication between patients and providers. The Patient Portal is administered and maintained by NextGen Healthcare Information Systems, LLC (“NextGen”) on behalf of Westchester Health.

How do I access my old patient portal?

You can access your old account at www.mywmcportal.com/Westchester/Patient#/. At your next visit, the Registration team will ask if you want to enroll in myCare, the new patient portal.

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How does Westchester Health use patient information?

Westchester Health will access and use your information on the Patient Portal in accordance with the Westchester Health Patient Portal Consent Form which you must complete in order to access the portal and Westchester Health’s Notice of Privacy Practices . As a summary, Westchester Health may use your information in order to facilitate scheduling, billing, and your treatment, as well as to communicate with you about your care.

What is patient portal?

The Patient Portal is a secure, confidential and easy to use website that gives patients 24 hour access to their medical records. It uses the latest encryption technology to deliver secure communication between patients and providers. The Patient Portal is administered and maintained by NextGen Healthcare Information Systems, LLC (“NextGen”) on behalf of Westchester Health.

Why do adults need to sign the Patient Portal Care Manager form?

Due to the sensitive nature of medical information each adult patient must complete and sign our Patient Portal Care Manager Form for Adults to grant access to each other’s Portal accounts.

What is the phone number for the Patient Portal?

The Patient Portal Support Team can be contacted during normal business hours at (914) 232-1919 Option #3 for assistance in any of your questions regarding the Patient Portal.

What is the number for the WHM portal?

For any questions please contact the portal support team at:#N#(914) 232-1919 - Option 3, during our business hours Monday thru Friday 8:00 am – 4:30 pm or#N#email us at WHM-Portal@northwell.edu

Can you use the Patient Portal 24/7?

Although you can access the Patient Portal 24/7, incoming messages from patients are only monitored by Westchester Health staff during our normal business hours. Therefore, please do not use the Patient Portal for any urgent issues, or in emergency situations. In those cases, you should either call our office, or in the event of an emergency you should call 911 and/or go to the appropriate setting (urgent care or emergency room).

Is the patient portal available in Westchester?

No! The Patient Portal is provided as a courtesy to our patients and its use is optional. Westchester Health is focused on providing the highest level of service and health care.