mybjc.org patient login

What is the BJC HealthCare online payment portal?

• This online payment portal is for BJC HealthCare hospitals and BJC Medical Group providers only. You may receive additional bills for other services the patient received including, for example, physician charges for consultations, anesthesiology or radiology.

What is BJC HealthCare MyChart?

BJC HealthCare ("BJC") and Washington University School of Medicine ("WUSM") are pleased to offer you access to a web-based service called "MyChart." MyChart provides you with convenient access to select portions of your medical record.

Why choose a BJC Hospital?

BJC has certified staff who can help you through the process. BJC’s 15 hospitals serve patients in rural, suburban and urban settings in Missouri and Illinois.

Does BJC offer financial assistance for employees?

View BJC pharmacy locations throughout Missouri and Illinois. BJC team members who experience a financial emergency can apply for relief from a new system-wide fund. Full-time BJC employees are eligible for a grant of up to $1,000 and part-time employees are eligible for up to $500 in assistance.

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What to leave for BJC team?

Leave a message of support or gratitude for BJC team members to help lift their spirits.

What is MyChart?

MyChart helps you securely manage and receive information about your health.

What is BJC and WUSM?

BJC and WUSM are committed to protecting the confidentiality of your medical information. Standard security measures, such as firewalls, passwords, encryption, and audit trails, are used to safeguard your information. We track the time and date of access to records each time a patient account is accessed through MyChart. We have taken steps to secure all such information against unauthorized access, use, and release.

How long is BJC liable for electronic communications?

By using MyChart for electronic communications with your health care provider (s) who choose to participate in MyChart, you hereby acknowledge and agree that BJC and WUSM are in no way responsible or liable to store, manage or transmit any electronic communications beyond a thirty (30) day period. It is your responsibility and your provider's responsibility to receive, capture, download and/or otherwise retain any such electronic communication that you or your provider feels is important to your care or to your treatment relationship. You and your provider hereby release BJC and WUSM from any and all claims related to the storage, availability or destruction of any message or electronic communication (including audit trail data) beyond this thirty (30) day period. Finally, you acknowledge and agree that BJC and WUSM may use any reasonable method of deletion or destruction of such message or electronic communication that it deems proper.

How long does it take for a MyChart to respond?

Therefore, patients should generally expect a response to take two (2) or more business days. Accordingly, emergency situations requiring immediate attention should not be submitted electronically. You should call 911 for any emergencies. Also, if you have a non-emergency issue that requires more prompt attention, please call your health care provider or go to the emergency room of a hospital. You should discuss communication time frames and expectations directly with your health care provider. Furthermore, with respect to any electronic communication sent by or on behalf of the patient, your health care provider (s) may only be able to respond to such communications based on the information provided. If there is insufficient information provided, they may be unable to provide accurate and reliable responses/services and/or may request more information or clarification, which may cause delays.

What browsers are required to access MyChart?

In general, you must access MyChart with a Secure Socket Layer (SSL) compatible browser or terminal (Internet Explorer version 7.0 or later or Mozilla Firefox version 3.0 or later). These requirements may change over time. Our SSL web server uses authentication and offers current industry-accepted security methods. We utilize physical, electronic, and procedural safeguards to promote the prevention and detection of unauthorized access, maintain data accuracy, and ensure authorized use and disclosure of information. We allow access to the information only to those employees, clinical providers, contractors, and service and equipment providers who need such access in connection with providing services to you, to us or on our behalf. If you become aware of any actual or suspected unauthorized use or disclosure of your information via these services, you should immediately contact us.

How old do you have to be to use MyChart?

Minor children 12 years of age through 17 years of age (inclusive) will be eligible to participate in the MyChart services. A minor's parent or guardian will only have access to the MyChart account of his/her minor in the following, limited circumstances: (1) when the minor's physician reasonably believes that the minor lacks capacity to consent/participate in the MyChart process; and (2) when the health care needs of the minor are so complex that the minor's physician believes it is appropriate for both the parent and the minor to have full access to the minor's MyChart account. However, under State and Federal law, there are certain types of health information that the parent or guardian of a minor may not view without the consent of the minor, and therefore, the minor and the minor's physician must give their written consent before the parent or guardian will have access to such information. A minor may revoke a proxy's access at any time via the minor's MyChart account.

What is a strong password?

A strong password is typically considered one that has the following attributes: It has a lengthy (8 characters or more) combination of upper/lower case letters, numbers, and special characters; and it does not contain and is not derived from words, names, or other common or easily guessed combinations (i.e., birth date).

Can I use MyChart to send a lab report?

Although you may have access to a variety of records (i.e., laboratory and imaging test results) through the MyChart services, not all of the health care providers who have ordered these tests may be accepting electronic communications via the MyChart website (also referred to as the "site"). Therefore, while you may securely communicate with health care providers participating in the electronic communication service offered via MyChart, you might not be able to communicate in that manner with all of your health care providers. You should contact non-participating health care providers in the manner you currently do. Also, ask your primary care doctor, specialist (s) and the ordering/consulting physician (s) about whom to contact with questions or concerns about your test results, the meaning/interpretations of those results and any follow-up care.

What is BJC Institute?

The BJC Institute for Learning and Development (BILD) provides many avenues for employees to expand their knowledge, including options to grow academically.

Where is the BJC?

The BJC Government Relations team plays an active role in Washington, D.C. as well as in the Missouri and Illinois state capitols. Their site discusses the key issues that are relevant to BJC in Missouri, Illinois and Washington, DC. It can help you identify your legislators on both the state and federal levels and where to go for more information.

What is thrive BJC?

THRIVE seeks to help all team members thrive — emotionally, physically and socially. Learn more about the variety of well-being opportunities available to BJC team members.

Is self service available outside of BJC?

Employee and manager self-service options are available outside the BJC network (Duo required-see FAQs). For full features, including expense reports and administrative access, please use this link inside the BJC network.

Can BJC HealthCare monitor computer?

This computer system, including all related equipment, networks, and network devices (specifically including Internet access), is provided only for authorized use by BJC HealthCare staff. BJC HealthCare computer systems may be monitored for all lawful purposes, including to ensure that their use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security.