my uhs patient portal ut

What is the UHS portal?

MyUTHealth is an easy, secure way of managing your health care at UTHealth and UT Physicians. With MyUTHealth, you are able to access your medical information from your personal computer or mobile device, 24/7. If you have any technical questions related to setting up your portal account, email helpdesk@myuthealth.org or call 1-855-316-4256.

How can I get help with healthcare services at UT?

MyUofMHealth.org is a secure patient portal that allows UHS patients to: Request an appointment, view and cancel appointments, or self-schedule with an established provider (a provider you have seen before in the same clinic, e.g. Medical Clinic or Gynecology and Sexual Health Clinic) Receive laboratory and other test results

How do I get in touch with University Health Services?

Use the MyUHS portal to schedule an appointment. Enter MyUHS schedule an Appointment By Phone Call the UHS Appointment Line Monday through Friday from 8 a.m. to 5 p.m. 512-471-4955 Unsure if you need an appointment? Call the Nurse Advice Line. (512) 475-6877 (NURS) UHS Visits During the Pandemic For patient and staff safety:

How do I contact University Health Services in Austin TX?

UT University Health Services - University of Texas at Austin utexas.edu. https://healthyhorns.utexas.edu/ Tel. 512-475-6877 (NURS) Learn More MyUHS Patient Portal Schedule and review appointments online, get lab results, complete required forms, make updates to your profile and communicate with UHS staff.

MyChart Patient Portal

MyChart is a new patient portal that keeps all of your health information together in one place. Bill Pay and CareLink Re-Enrollment will continue to serve you.

Bill Pay Online

Bill Pay Online is for you to pay your statement for dates of service prior to July 11, 2020, if you have visits after July 11, 2020 please refer to MyChart. Call Customer Service at 210-358-9500 or toll free at 877-766-5533 Monday – Friday 8:30 a.m. - 5 p.m. or email questions at UHS.PBS@uhs-sa.com.

CareLink Re-Enrollment

View health information, request an appointment, message your provider, pay your bill, and more.

Are you a student coming to campus?

Please email UHS-HIM-Registration. Please include your UMID number, date of birth and a local address.

To restore your account

If you forgot your username or password, go to MyUofMHealth.org and click the Forgot Username? or Forgot Password? links. To submit a request, you will need your medical record number (MRN), which you can get by calling the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm).

To get help

If you have other problems with portal access, call the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm).

There's an app for that!

In your app store, select the " MyChart by Epic " app, then choose " MyUofMHealth ." Once you have the app, sign in with your patient portal log-on and password. Please note that documents such as records and letters cannot be viewed via the app.

What can I do with a portal account?

MyUofMHealth.org is a secure patient portal that allows UHS patients to:

Proxy access is available through the portal as follows

For patients 11-17 years old: Full access is available, but account is granted based on need as determined only by a provider

How to make a telehealth appointment?

The Day of Your Telehealth Appointment 1 Check in online 15 minutes before your visit. 2 The QR code is NOT used for check in. 3 Locate your appointment in your MyUHS portal, then select Check In. 4 Enter your location if prompted. 5 Select Join Meeting, which will initiate your telehealth connection. 6 If you are more than ten minutes past your check-in time, you will not be able to check in and will need to reschedule your visit.

How far in advance can you cancel an appointment at the University of Texas?

Please cancel/reschedule an appointment you cannot make at least two hours in advance, so we can serve another student in your place and to avoid a $25 Missed Appointment/Late Cancellation Charge.

Pay a Bill

Pay your bill online here. You'll also find information on how to pay by phone or by mail.

Frequently Asked Questions

We are here to help answer any questions you may have about MyChart at UHS.

Do You Have Questions About MyChart?

Read our MyChart Frequently Asked Questions on topics about enrollment, after enrollment, your health record, MyChart for families and technical issues.

Download the MyChart Mobile App

Securely access your health information from your mobile device by downloading the MyChart mobile app. With the mobile app, you can conveniently manage care for yourself and your family members from anywhere.

Is there a fee to use MyUTHealth?

MyUTHealth is a free service offered to patients beginning May 8, 2021.

When can I see my test results in MyUTHealth?

Your test results will be released to your MyUTHealth account as soon as they are available.

If some of my health information on MyUTHealth is not correct, what should I do?

Your MyUTHealth information comes directly from your electronic medical record at your doctor’s office. Ask your doctor to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record each visit.

If I send a message to my doctor or nurse, when can I expect a reply?

You will generally receive an answer within 1-3 business days. Please note MyUTHealth should not be used for urgent situations. For medical emergencies requiring immediate attention, please dial 911 or go to the nearest medical facility.

Can my spouse and I share one MyUTHealth account?

Due to the sensitive nature of medical information, each adult must establish their own MyUTHealth account. While spouses cannot share one account, they can grant proxy access.

I forgot my password. What should I do?

You may email helpdesk@myuthealth.org to request a new, secure password. You may also click the “Forgot password” link on myuthealth.org to reset your password online.

Where can I update my personal information (e.g., home address, email, or change my password)?

Log into MyUTHealth and from the left menu, go to the Preferences section and select the appropriate option.