my patient portal login mayville family medical

How do I sign up for the patient portal?

Your name and email address will be treated with the same care and privacy given to your medical records. To speak with one of our staff or to get your Patient Portal enrollment started, please contact your local Family Health Care office. Sign-Up for the Patient Portal for Free Today!

What is the patient portal and how does it work?

The Patient Portal is an online resource that provides secure access to portions of your medical record and an easy way to communicate with your Provider. Unlike conventional email, the patient portal is completely secure allowing you real time access to your medications, test results and upcoming appointments.

How do I sign up for Family Medical Center’s online account?

This is a FREE service provided by Family Medical Center. In order to create your account, you’ll need an invitation code (usually the last four digits of your social security number). Please contact our office to enroll and receive your invitation email.

What happens to my email when I enroll in patient portal?

By enrolling in our Patient Portal, you will receive notices to your personal email account when there is important information awaiting you in your Patient Portal account. Your name and email address will be treated with the same care and privacy given to your medical records.

How to retrieve health information from Family Medical Center?

Retrieve and manage your health information online anywhere, anytime with your computer, tablet, mobile device or smart phone with Family Medical Center’s new patient portal, FollowMyHealth™. If you’re a patient of Family Medical Center, you can use FollowMyHealth to review your medical information online and communicate with your Family Medical Center office. This is a FREE service provided by Family Medical Center. In order to create your account, you’ll need an invitation code (usually the last four digits of your social security number). Please contact our office to enroll and receive your invitation email.

How long does it take to get a response from FollowMyHealth?

If you need urgent medical assistance, call 911. If you need a response from the office within 24 hours, please call the office. It may take two to three business days to receive a response to any FollowMyHealth communication with the office.

Can you see prescription refills?

You may see medications that have been prescribed by physicians other than a Family Medical Center physician, such as a specialist. Prescription refills can only be requested on medications that have been prescribed by your physician or one of their partners.

Is Follow My Health secure?

The Follow My Health website is secure and configured in such a way that hackers cannot access the information.

Can you call 911 for follow my health?

FollowMyHealth should never be used for urgent medical matters. If you need urgent medical assistance, call 911.

What is mysfm online?

MySFM is a free, secure, HIPAA-compliant online tool available to all Sound Family Medicine patients. It offers a full range of convenient services that allow you to pay your bill, request a refill, schedule/change an appointment, get lab results, send your provider team a message and more.

How to renew prescriptions on MyChart?

If you’re out of refills at your pharmacy, you can ask for a renewal for a currently prescribed medication. Simply log into your MyChart account, select “Refill Medications,” choose the medication and pharmacy, then click submit.

How long does it take for MyChart to process a dependent?

We will process these request forms within 2 to 3 weeks. Once your request form has been processed, you will see your dependent’s MyChart account automatically linked to yours.

How old do you have to be to get proxy access?

If you are a legal guardian or parent of a minor under 13 years old, you can request proxy access. You must have your own MyChart log in first.

How to change notification preferences in mysfm?

In order to change your current notification preferences, go to “Account” at the upper right-hand corner of the portal. Under “Account” select Edit next to the patient name whose notification preferences you’d like to change. Then, select “Preferences” and under “Communication” you will see your current email notification preferences. Simply select or deselect which information you would like to be notified of via email. Make sure to select “Save my changes” in the bottom right hand corner to apply your changes.

How old do you have to be to get into sound family medicine?

Many teens choose to involve parents in all aspects of their care. It is entirely the teen’s choice whether or not to do so. If you are between the ages of 13-17 years-old, please come into the nearest Sound Family Medicine location to you to request your access.

What department can assist with past medical records?

If you need past records, our Medical Records department can assist with this request.