my mgh patient portal

What are MassHealth patient portals?

Massachusetts General Hospital's patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription. Center for Connected Health

How do I make an appointment in the MaineGeneral patient portal?

Patient Gateway provides secure online access to your health information whenever you need it. Check upcoming appointments, communicate with your doctor’s office, review medications and pay medical bills—all seamlessly online 24/7. Connecting with your doctor’s office has never been easier. Through Patient Gateway, you can: Check lab and imaging results, as well as letters and …

How do I access my health information through patient gateway?

Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results Check lab results, reports, and letters from your providers

How do I link my MaineGeneral account to my health information?

The MyMasonHealth portal gives you the ability to: Stay connected with your healthcare team and access your personal medical information anytime online with MyMasonHealth. View lab results; Securely message your healthcare team; Manage and track your appointments; Review your end-of-visit summary from your appointment; View medications and allergies

How to make an appointment with a patient?

How to schedule an appointment through Patient Gateway: 1 Log in to Patient Gateway 2 Click the “Appointments” tab, then select “Schedule an Appointment” 3 Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled

How does Apple Health work?

To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow the instructions.

About My Mason Health

MyMasonHealth is a great new way to access your information from the convenience and privacy of your home computer or mobile device 24 hours day, 7 days a week, 365 days of the year.

Questions?

Visit MyMasonHealth.org for more information. For enrollment questions or general patient portal questions, please email patientportal@masongeneral.com. For technical questions, please call (877) 621-8014 between 8 a.m. and 8 p.m. EST, Monday through Friday (except holidays).

How do I request prescription refills?

Click on the “My Health” tab, and choose the “Medication” link. Once there, you'll see your prescription history and can request refills. Medications not prescribed by current MaineGeneral providers cannot be renewed through the portal, even if they appear on your list.

How do I request an appointment?

There are two ways to request appointments using FollowMyHealth ®. The first is by using one of the appointment links—either clicking on the “Request” box under “Appointments” on the right-hand side of your MaineGeneral’s FollowMyHealth ® Patient Portal homepage or using the “Schedule an Appointment” link at the top of the homepage.

How do I receive appointment reminders?

Click on the “My Account” link located in the top right-hand corner of each page, and then go to “Preferences,” and select “Notification Preferences.” This can also be used to limit the notifications.

How is my health information protected?

Our portal uses a secure, well-established, third-party software system. All information sent to or from MaineGeneral’s FollowMyHealth ® Patient Portal or stored by MaineGeneral’s FollowMyHealth ® Patient Portal is encrypted in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

How do I pay my bill?

Click "Billing" under the My Account menu. When you arrive at the next page, click on "Pay My Bill." When you arrive at the next page, follow the instructions on how to fill in the form and provide financial information. Make sure your account number and invoice number match those on the bill, so that your account is credited properly.

I don't want to share my information with other third-party health care applications. Do I have to?

No, you don’t. You can continue to use FollowMyHealth ® without sharing your health care information with an external third-party health care application.

Is my health data protected if I share my information with other applications?

Your health data that you choose to share with a compatible third-party health care application may no longer be subject to federal laws and regulations that apply to an individual's protected health information.