my bon sequors patient portal

Where can I find more information about Bon Secours billing and collections?

Currently, Bon Secours only offers testing for patients who have a Bon Secours primary care provider (PCP). For more information please call 866-624-0366. If you don’t already have a Bon Secours PCP, please visit a retail pharmacy or contact your local health department for information on testing locations in your area.

Do I need a referral to see a doctor at Bon Secours?

 · Patient Portal Bon Secours – Southside Medical Center provides CareNotify ™, a system to help you be informed about your care and what you need to do to stay healthy. CareNotify ™ includes a Patient Portal as well as capabilities for direct communication to patients via text or email.

Is Bon Secours MyChart secure?

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What is Bon Secours doing to ensure patient safety?

MyChart - Your secure online health connection. Header. Message text you want to enter. Communicate with your doctor. Get answers to your medical questions from the comfort of your own home. Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days.

What is Bon Secours Financial Assistance?

The Bon Secours Financial Assistance Program helps uninsured patients who do not qualify for government-sponsored health insurance and cannot afford to pay for their medical care.

What is Bon Secours policy?

Throughout Bon Secours, it’s our policy to care for patients regardless of race, gender, gender identity, ethnicity, religious beliefs, age, sexual orientation or the ability to pay. We believe in acknowledging each patient’s rights, clarifying patient responsibilities and creating a community of care among our professional health care staff.

How to get a copy of medical records?

To request a copy of your medical records, download the Release of Information form and fax or mail it to the appropriate facility.

What is the commitment to spiritual care?

A commitment to spiritual care expresses the heart of Bon Secours’ ministry, and it permeates all levels of service and care giving within the system.

What is patient portal?

The Patient Portal is a secure, online home for your inpatient hospital health information. In the Patient Portal, you can:

What is the phone number for Patient Portal?

We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1- 855-624-2844, Option 2. This number is available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

When is valet parking available at the hospital?

Complimentary valet parking for patients and visitors is available Monday through Friday from 7:00 am to 4:00 pm at the hospital’s main entrance.

Is a hospital smoke free?

The hospital is a smoke and tobacco-free facility. The use of tobacco products is not permitted on hospital property or adjacent properties. Smoking cessation classes are offered to patients, employees and the public. Patients can discuss tobacco-free alternatives with their doctor.

Who is indemnified by Bon Secours?

You agree to indemnify Bon Secours and any of our or their successors, assigns or licensees, together with our and their respective officers, directors, employees and agents, against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorney's fees and costs and all other fees and costs of defense) arising out of (a) a claim by a third party relating to your use of MyChart, or (b) your breach or violation of these Terms and Conditions.

Where to go for medical emergencies?

For all medical emergencies, go to the Emergency Department of a local hospital or dial 911.

Can Bon Secours deactivate MyChart?

Bon Secours reserves the right to deactivate your MyChart account at any time, for any reason without notice. Without limiting the forgoing, account deactivation typically will result from:

Is Bon Secours MyChart secure?

Bon Secours MyChart is accessed through a secure, password-protected web site. The security of any data you submit via MyChart is very important to us. This site uses encryption technology, and we regularly review our security practices to help ensure that your data is maintained securely.

Can Bon Secours send a message?

Any electronic message you send through MyChart will be reviewed initially by a member of Bon Secours' clinical staff, usually a nurse. If physician input is not needed to address your message, your message may not be reviewed by a physician. Messages you send (and our responses) may be made a part of your permanent medical record. Furthermore, we are only able to respond to messages based on the information you provide. If insufficient or incorrect information is provided, we may not be able to provide a proper response. It is your obligation to monitor MyChart for responses to your messages and for messages originating from your doctor's office. In some circumstances your doctor's office may choose to respond to you through a method other than MyChart (such as by telephone).

Who can use MyChart?

MyChart may also be available to legal representatives, guardians and/or other authorized persons who may act as health care proxies of Bon Secours patients. If you are not within this group of authorized persons, you are not permitted to use MyChart.

Can you request that your account be deactivated?

You may request that your account be deactivated at any time.

What is coinsurance in insurance?

Coinsurance is a form of cost sharing. After your deductible has been met, your insurance plan will begin paying a percentage of your medical bills. The remaining amount, known as coinsurance, is the portion due from the patient.

What is deductible insurance?

The deductible is a provision in many insurance policies that requires the insured to incur a specific amount of medical costs before insurance benefits are provided. For example, if a member’s policy contains a $500 deductible, the member must accumulate and pay $500 out of pocket before the insurance carrier will begin to pay benefits. Once the patient has met the deductible, the carrier usually pays a percentage of the bill.

What is my chart?

MyChart gives you direct online access to portions of the electronic medical record (EMR) where your doctor stores your health information. In addition to paying your bills online, you can access your lab results, appointment information, medications, immunizations and more are all securely stored for quick retrieval — all for free.

What is the phone number for hospital billing?

If you have questions about your bill or believe that it is incorrect, please contact our customer service centers. Hospital Billing Customer Service: 877-342-1500. Virginia Physician Billing Customer Service: 888-835-9905. South Carolina Physician Billing Customer Service: 864-603-6080.

What is a copayment?

A copayment is a predetermined fee the member pays to providers at the time of service. Copayments are applied to emergency room visits, hospital admissions, office visits, etc.

What happens if you pay a $500 deductible?

For example, if a member’s policy contains a $500 deductible, the member must accumulate and pay $500 out of pocket before the insurance carrier will begin to pay benefits. Once the patient has met the deductible, the carrier usually pays a percentage of the bill.

Does Bon Secours accept MasterCard?

Bon Secours accepts VISA, MasterCard, American Express, Discover and electronic check payments by phone. You can also take advantage of online payment via MyChart or bonsecours.simpleepay.com.