msadallas com patient portal

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

How to contact Madelia Health?

Contact your provider’s office, access your medical records, receive notices to your personal email account & more. Call (507) 642-5200 for more information.

How to contact Portal Support?

Your account will need to be deleted by you or disconnected by us and a new invitation will be issued. Contact Portal Support at (507) 642-5223 or mschneeberger@madeliahealth.org

How to add more than one child to Madelia Health?

If you want to add more than three children, simply fill out an additional form with information for the additional children. You will receive an e-mail invitation to get the children added to your account. Note: We can only set up the portal account for children under the age of 13. Madelia Health is prohibited by law to offer children ages 13-17 portal access. In Minnesota, there is a statute that allows minors ages 13-17 the right to direct their own care for situations like reproductive health and substance abuse. Parents are prohibited from the portal, to protect the child’s care information, which is protected under Minnesota law.

What is follow my health?

Follow My Health is a free, secure online resource that lets you access your health information 24 hours a day, seven days a week, from anywhere there is an internet connection. Follow My Health offers flexibility to contact your provider’s office or access your medical records when it’s convenient for you. Receive notices to your personal email account when there is important information available in your Follow My Health account.

Do you store your FMH password?

We do not store usernames and passwords. We are only able to tell you what method you used to create your portal account. If you signed up using an existing account with Facebook, Google, Yahoo or Microsoft LiveID, your sign in is an e-mail address and the password for that e-mail address. If using the FMH Secure Login, the sign in is a username and password that you created for yourself. If you have the username, you can reset the password. If you are unsure of your login method, please contact Portal Support at (507) 642-5223 or mschneeberger@madeliahealth.org

Can you use Follow My Health for urgent medical?

Follow My Health should not be used for urgent medical matters. Call your provider’s office or if it is an emergency, call 911 or visit your nearest hospital emergency department.

Can Madelia Health add new information to portal?

The account retains all the old information, but no new information will be added by Madelia Health to their portal account. Once the child turns 18, they can sign up for their own portal account.