mount sinai patient portal ny

What is a patient portal?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on.

Why choose the Mount Sinai Hospital?

At The Mount Sinai Hospital, we make it easy for you to manage your care, from requesting medical records to accessing our patient portal and more.

How does the Mount Sinai online doctor program work?

Patients in the tristate area can use a phone, tablet, or computer to connect with a Mount Sinai doctor through online consultation, video visit, or text—all from the convenience of home. You’ll be able to discuss symptoms and handle next steps, including any needed prescriptions.

How do I get my medical records from Mount Sinai Hospital?

You can request your records from any hospitalization, surgery, clinic visit, or trip to the emergency room at The Mount Sinai Hospital through our medical records office. To request your records, please fill out our medical release form and mail it to the address below.

Financial Services

Our financial services team is dedicated to helping you finance your medical care. Our team can help you determine your insurance coverage, eligibility, and benefits. If you have insurance, a financial services representative will notify your insurance company and obtain treatment authorization.

Pay Your Bill

For your convenience, we offer several bill pay options including by phone, mail, in-person, and online.

Obtain Your Medical Records

You can request your records from any hospitalization, surgery, clinic visit, or trip to the emergency room at The Mount Sinai Hospital through our medical records office.

Access MyChart

MyChart allows you to communicate directly with your doctors as well as get test results, request prescription renewals, and manage your appointments. MyChart can be accessed through the internet browser on your desktop computer and mobile phone, or through the MyChart Android and iPhone app.

Urgent Care

For non-life threatening injuries or illnesses—from fractures to ear infections—you have many ways of connecting with our doctors. If you need in-person attention, we provide walk-in urgent care at locations across NYC, all of which follow strict safety protocols.

Primary & Specialty Care

For non-urgent visits, screenings, or acute symptoms, connect with us through MyChart. Based on your needs, we’ll schedule an in-person appointment at one of our hospitals or offices or a video visit so you can talk with a doctor from home. If you want to search for the right primary care provider or specialist, explore Find a Doctor.

Click4Care

As a flexible option for busy patients with common conditions like a cold or rash, we offer Express Online Consult, which is a “smart” interview form that asks you questions, adapts to your responses, then sends your information to our doctors. A Mount Sinai provider will get back to you in an hour or less with recommendations and next steps.

Virtual Urgent Care

Have a video urgent care visit with a doctor for real-time help with acute issues, like allergies or rash.

MyMountSinai

Use your online account to message your MD, schedule and manage visits, start a video visit, refill medications, and see test results.

Express Online Consult (Click-4-Care)

Enter symptoms in our online form and get medical guidance within an hour on common conditions, like colds or rash.

Walk-in Urgent Care

Get in-person care for non-life threatening emergencies, like fractures, sprains, cuts, or infections.