mount auburn hospital patient report

Where do I Send my report to Mount Auburn Hospital?

Mount Auburn Hospital 330 Mount Auburn Street Cambridge, MA 02138 Fax the completed form to: Correspondence, Health Information Management Department 617-499-5178 Fees There is no charge to send reports directly to another hospital, nursing home or physician.

Why choose Mount Auburn Hospital?

You can trust the staff at Mount Auburn Hospital is committed to providing the best possible care for every patient. We hope each patient’s experience reflects our mission of clinical excellence delivered with compassion. Patient and family feedback is extremely important to us. It helps us learn what is working well and where we can improve.

When will Mount Auburn Hospital and specialty practices be on MyChart?

Effective May 20, 2017 Mount Auburn Hospital and specialty practices will join the conversion to MyChart. Send secure messages to your healthcare team And more! Is My Information Safe in MyChart?

Is Mount Auburn Hospital a tobacco-free campus?

Mount Auburn Hospital is a tobacco-free campus. For patient information please call 617-499-5031.

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What can I do if I have a question about my bill?

Contact the Billing Department at 617-499-5090 or by email at mahbilling@mah.harvard.edu.

How can I tell you about a positive experience?

Please let us know here how any member of our team impacted your stay with us by email or phone at 617-499-5100.

How do I find out more about Patient Relations at Mount Auburn Hospital?

Every patient receives information about his or her rights and responsibilities as a patient when they are admitted.

What if I have a concern or problem?

Patients and family members are encouraged to first speak with a member of their care team. If you are not satisfied with the resolution, or wish to speak with someone not directly involved with your care, you may refer to the Patient Relations Department. We will work with you and your team to address your concerns.

What if I want to report my complaint to an outside agency?

You may also refer to one of the below outside agencies to file a complaint or compliment:

How Do You Measure Health Care Quality?

Quality measures gauge processes, outcomes, patient perceptions and systems associated with exceptional care. Learn more about each type of metric:

How Do You Compare Health Care Quality?

Whenever possible, we compare our performance to state and/or national benchmarks.

Quality Health Care at Mount Auburn Hospital

When you choose Mount Auburn Hospital, you’ll find a team or health care professionals who strive to effective, safe and efficient individualized care. View our quality reports in the following areas:

When was Mount Auburn Hospital founded?

Mount Auburn Hospital was founded in 1886 as the first hospital in Cambridge, Massachusetts. Over the years, generations of committed individuals have dedicated their careers to achieving the vision of being the best community teaching healthcare system in the Boston area.

Is Mount Auburn Hospital affiliated with Harvard Medical School?

Mount Auburn Hospital is affiliated with Harvard Medical School, making significant contributions to educating the caregivers of tomorrow. The hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations and is a member of the American Hospital Association, the Council of Teaching Hospitals, ...

What is MyChart?

MyChart is our new integrated secure patient portal, which replaces our existing patient portals, and provides you with the most up-to-date medical information. *Effective February 14th, 2017, the following Mount Auburn Hospital affiliated practices (listed below) will convert to Mount Auburn MyChart.

Is My Information Safe in MyChart?

Yes. MyChart is protected by advanced encryption technology, only you and your authorized proxies can view your information.

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Create your account for our new Patient Portal. Sign up today for Mount Auburn MyChart.

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