mobile optimized patient portal

by Jasmin Veum 6 min read

OPTIMIZING PATIENT PORTALS FOR REVENUE …

5 hours ago opportunity of an optimized patient portal. 1. Deliver a greater variety of services. Consider the following examples of diversifying services: Virtual healthcare. Healthcare organizations ... the portal they can sign up through a mobile device or streamlined enrollment on … >> Go To The Portal


What is a patient portal?

opportunity of an optimized patient portal. 1. Deliver a greater variety of services. Consider the following examples of diversifying services: Virtual healthcare. Healthcare organizations ... the portal they can sign up through a mobile device or streamlined enrollment on …

How can patient portals boost patient engagement and patient satisfaction?

Oct 30, 2017 · Mobilizing the patient portal allows patients to take their portal with them. This can make the tool more agile and usable, thus facilitating more use from patients.

How do I access my PCC patient portal?

May 13, 2016 · May 13, 2016 - Patient portals are an online website that is connected to the EHR, centrally focused on patient access to health data. These tools give patients a look into various data points, including lab results, physician notes, their health histories, discharge summaries, and …

How many healthcare professionals connect with patients via mobile portal?

Jul 22, 2019 · Although there are some issues due to challenges with internet access, mobile-optimized patient portals are working hard to address that, too. As people in general migrate to increased mobile access of the internet, mobile-optimized portals can help increase patient engagement. 9. They can grow with patients

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What are the best patient portals?

Top patient portal vendors include Allscripts, athenahealth, Cerner, and Epic.Cerner Corporation. ... READ MORE: Patient Portal Use Lagging Despite Strong Provider Support.CPSI. ... Epic Systems. ... InteliChart. ... MEDHOST. ... MEDITECH. ... RelayHealth.More items...•Apr 28, 2017

How do you improve patient portal?

Here are some ways to encourage patient enrollment:Include information about the patient portal on your organization's website.Provide patients with an enrollment link before the initial visit to create a new account.Encourage team members to mention the patient portal when patients call to schedule appointments.More items...•Jun 25, 2020

What makes a great patient portal?

In order to help you evaluate common portal capabilities, we asked patients which portal features they would need the most: Scheduling appointments online. Viewing health information (e.g., lab results or clinical notes) Viewing bills/making payments.Jul 24, 2019

What is Meditech patient portal?

MHealth is the mobile version of MEDITECH's Patient and Consumer Health Portal, which offers secure and convenient access to your health information at your fingertips, on your mobile device or tablet. MHealth offers a wide range of results and features that allow you to better manage your and your family's care.

How do you optimize patient portals for patient engagement and meet meaningful use requirements?

Meet Meaningful Use Requirements The portal must be engaging and user- friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so the care team uses it to convey information, communicate with patients, and support self-care and decision-making as indicated.

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What do patients want from a patient portal?

May 13, 2016 - Patient portals are an online website that is connected to the EHR, centrally focused on patient access to health data. These tools give patients a look into various data points, including lab results, physician notes, their health histories, discharge summaries, and immunizations.May 13, 2016

What elements should be incorporated into a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What are the five main features of the new healthcare portal?

5 Key Features Every Patient Portal Needs to OfferExcellent user experience. ... Branding flexibility. ... Flexible financing options. ... Loyalty rewards and incentives. ... Integration with existing systems.May 12, 2020

How does Meditech work?

MEDITECH develops EHRs to simplify and enhance clinicians' interactions with patients. We make technologies that encourage human connection, instead of getting in the way. A partnership with MEDITECH can open up new possibilities for transformational change at your organization.

Is Meditech or EPIC better?

Reviewers felt that Epic meets the needs of their business better than Meditech Expanse. When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of Epic over Meditech Expanse.

Can I access Meditech from home?

Home Care, to go. Access your home care schedules from any smartphone, document on the fly, and view patient details with MEDITECH Expanse. Home care staff can use common mobile device conventions to dial phone numbers and launch maps, for even greater efficiency.

How does virtual visit work?

Benefit analysis shows virtual visits improve the patient care experience and the health of populations, along with reducing per capita healthcare costs. HealthPartners in Minnesota launched an online clinic called Virtuwell in late 2010, and, after more than 40,000 cases, they reported: 1 An average lower cost of $88 per episode compared with care received in traditional settings. 2 Strong indicators of clinical effectiveness. 3 98% of customers rated “would recommend.” 4 Nearly 56,000 other cases with symptoms beyond the scope of the virtual service were referred to appropriate in-person providers.

What is MU in Medicare?

In 2018, the Centers for Medicare & Medicaid Services (CMS) made sweeping changes to the Meaningful Use (MU) program measures, the program’s scoring method and the requirements to avoid future penalties to Medicare claims. The program is now called Promoting Interoperability (PI), and the announced changes cover participation in 2019 and 2020. PI contains four objectives composed of six or more measures that impact the final PI category score. Today, hospitals and ambulatory clinics face the challenge of enabling the newest functionalities of their certified electronic health record technology (CEHRT), such as application program interfaces (API) and bidirectional immunization interfaces.

What is Huron's framework?

Huron has established a framework for making business- and patient-driven decisions when optimizing the patient portal to grow revenue. After considering the suggestions above, the next step is to quantify opportunities by asking additional questions.

Why are patient portals important?

Research shows that when patients are able to see their own health data, they gain ownership of their own wellness and are better prepared to interact with their providers about their care.

Why do providers use patient portals?

This is mainly because providers are trying to build a relationship with their patients, not just bolster patient loyalty. For many providers, patient portal use is about building trust and enhancing care.

What are the features of a patient portal?

Some of the features available on patient portals may include: 1 Direct communication with the doctor via message 2 Short video appointments 3 Medical history and records 4 Prescription ordering 5 Appointment setting 6 Bill payment (premium and for medical services) 7 Educational materials, tailored to the patient 8 Lab and diagnostic test results 9 Visit summaries and notes from the doctor 10 A record of immunizations

Is patient portal safe?

Your office cannot simply set up a free website and expect patients to allow their medical data to be posted there! But good news: patient portals are safe.

Why do we need patient portals?

5. They improve data accuracy. Because patients have access to their medical records, it is easy for them to spot inaccurate information and bring it to their provider’s attention. 6.

What is meaningful use?

Meaningful use standards provide minimal criteria for securing and delivering electronic health records. Although the term “meaningful use” is now outdated, the ideas behind the term are not. According to the U.S. Centers for Disease Control and Prevention, the goal of meaningful use standards are as follows:

Why is video conferencing important?

If your practice is in a rural area , or if many of your patients have limited mobility , video conferencing and messaging allows patients to experience the same quality of care.

What is HIPAA privacy?

HIPAA privacy rules offer protections that grow with children. Parents have full access to their child’s account up to a certain age, at which point teens take control of their own health, often through a portal that makes this automatic.

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Deliver A Greater Variety of Services.

  • Consider the following examples of diversifying services: Virtual healthcare.Healthcare organizations are making big investments in telehealth and virtual care to address common ailments such as back pain, coughing and flu. In many cases, patient portals can be leveraged to further virtual healthcare services. Benefit analysis shows virtual visits improve the patient care …
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Enroll More Members and Improve Patient experience.

  • As the ambulatory market grows, pressure is mounting to enhance the effectiveness and accessibility of ambulatory systems, including both primary care and specialty care. Patients today are savvy consumers with an increasingly wide choice of ambulatory providers. Most organizations are using patient portals to provide patients with access to medical records, onlin…
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Capture Patient Responsibility.

  • An optimized patient portal will reduce both the cost per collection and the number of billing statements while increasing total collections. As the percentage of enrollees in health plans with large deductibles continues to grow, healthcare systems will face more challenges in collecting patient financial responsibility. More than 30% of workers are enrolled in high-deductible health …
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Align to Current Promoting Interoperability (PI) Measures.

  • In 2018, the Centers for Medicare & Medicaid Services (CMS) made sweeping changes to the Meaningful Use (MU) program measures, the program’s scoring method and the requirements to avoid future penalties to Medicare claims. The program is now called Promoting Interoperability (PI), and the announced changes cover participation in 2019 and 2020. PI contains four objectiv…
See more on huronconsultinggroup.com