20 hours ago Please allow up to two business days for a response. Once you have an established myCare account, if you need help accessing it, please contact our Customer Care Team at 877.621.8014. The Customer Care team is available 24 hours a day, seven days a week. Please note that there is no access for minor patients between 10 – 18 years of age. >> Go To The Portal
MidHudson Regional Hospital 241 North Road Poughkeepsie, NY 12601 (845) 483-5000
It is the obligation of MidHudson Regional Hospital to protect the confidentiality of the patient's medical record. Any information contained in the medical record is confidential and protected by federal and state law.
The Herb & Sue Ann Redl Center for Cancer Care at MidHudson Regional Hospital is an ideal setting for addressing the overall impact of cancer as well as focusing on the diagnosis and treatment of the disease itself.
You can access your old account at www.mywmcportal.com/Westchester/Patient#/. At your next visit, the Registration team will ask if you want to enroll in myCare, the new patient portal.
New York State has established a new toll free centralized hospital complaint hotline (1-800-804-5447) for consumers, families and advocates to file patient care complaints.
The Patient Representative may be reached by calling (845) 483-5565 Monday through Friday, 8 a.m. - 4:30 p.m.
The hospital's patient representative is available to assist patients, their families, and visitors with hospital-related concerns such as assisting patients and guests in the areas of complaint resolution, ethical issues, and customer service. Your satisfaction is important to us, and the Patient Representative plays a key role as liaison between patients and the hospital. The Patient Representative may be reached by calling (845) 483-5565 Monday through Friday, 8 a.m. - 4:30 p.m. During all other times, please contact the Clinical Administrator by calling the main hospital switchboard at (845) 483-5000 AND dialing "0" for the operator.
You can ask for your case manager at the nurses’ desk, or call the Case Management Office at (845) 431-8717.